Ortorex - Reviews and experiences
Nov 2023-Nov 2025
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (20)
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Insoles purchase
Insoles purchase
DeliveryIt feels like forever since I ordered these insoles, and they still haven't arrived! Seriously, it's been 3 whole weeks! I tried to get a refund but all they send me are these frustrating messages thanking me for being patient. Ugh, what a joke! This must be some kind of scam, hiding behind a fake name. Don't be fooled - don't waste your money on this bogus company!
Non-delivery of Orders
Non-delivery of Orders
DeliveryI'm really upset about the service I got from this company. I ordered something weeks ago, but it never showed up. When I tried to get in touch with customer service, all I got were generic responses that didn't help at all. The lack of communication and delivery has made me feel like I've been ripped off.
Pillow order delay
Pillow order delay
DeliveryI've been waiting forever for my pillow to show up! I contacted customer service a bunch of times, but still no updates on what's going on. It's been two whole weeks since I paid for it, and I'm pretty bummed about the lack of communication from the company. Looking back, I should've checked the reviews before buying, seems like lots of folks are having the same problem.
About Ortorex
Ortorex is a European online company that specializes in offering a wide range of orthopaedic products to help individuals improve their health and quality of life. Their goal is to provide life-changing items to customers interested in self-development and enhancing their overall well-being. Ortorex offers products such as orthopaedic foams, pillows, braces, supports, rehabilitation equipment, and health monitors. Customers can contact Ortorex through their office in Poland or by phone. The company also has a returns policy that allows for returns of unused items within 30 days of delivery. Feedback and reviews from customers about Ortorex products and services are welcomed and encouraged.
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Categories Ortorex
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Last update: November 24, 2025
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