Olive + Piper - Reviews and experiences

The service was amazing! I was buying a bracelet for my brother's wedding, but whoops, I ordered the wrong one. I reached out to them and they fixed everything really quickly. They sent me the correct bracelet right away and even gave me a store credit. I wanted a refund since I had already bought the right one, and they sorted it out right away and were really nice about it. And they even included a little card with my name and a heart in the package. It was so adorable. Overall, I'm really happy and I will definitely shop here again. ❤️

So, I recently bought some earrings for a special event and it was such a great experience! At first, I made a mistake and ordered the wrong color. I only realized this after I got the shipping notification. I contacted customer service to fix the mix-up and they were so amazing. I decided to order the right color and return the first pair when they came. To my surprise, the silver earrings arrived just a day or two after the gold ones. It seemed like they hurried my order because they knew I needed them quickly. The customer service was top-notch, and I was so happy with how well the silver earrings matched my dress for the special event.

I recently bought a pair of surgical steel earrings from this company and ran into an issue with them. I contacted customer service about it and was pleasantly surprised by how quickly they got back to me. They not only took care of my concerns right away but also sent me a new pair right away. I got the replacements within a week and was really impressed by how much they cared about making sure I was satisfied. And the earrings themselves are top-notch - they're the first ones I've found that don't bother my sensitive ears. The surgical steel material is perfect for folks with allergies. All in all, I had a great experience with this company and would definitely recommend their products to others.