Nutrafol

Nutrafol - Reviews and experiences

Average rating
6.2 /10
Based on 19 reviews
Oct 2023-Mar 2024
Star distribution
50
44x
39x
24x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Ordered hair vitamins

Service

So I saw these hair vitamins online and I thought, why not give them a try? After I placed my order, they straight-up cancelled it without giving me a heads up! Like, seriously? So I decided to reach out to them and see what the deal was, but they were super rude and kept talking about my transaction being sketchy. Excuse me? I'm always buying stuff online and never had any issues before, so why are they treating me like this? They wouldn't even give me any details on why they suspected fraud! It all feels so shady now, I can't trust them at all.

Hair supplements, auto-ship

Service

I thought the hair supplements were great, they made my hair really healthy and grow faster. The problem came when I found out I was signed up for auto-ship and couldn't figure out how to cancel it. I tried getting help from customer service, but there wasn't a real person to speak to. So now I'm stuck getting charged every month forever. Ugh!

Subscription order cancellation

Service

I had a really disappointing experience with the customer service at that company. I wanted to cancel my subscription, but even after I asked, they still sent out an order. I tried calling them, but they said there were no agents and hung up on me. The chat support was also down, so all I could do was email them. After waiting two days, they finally responded, but instead of addressing my request to cancel, they just said sorry for taking so long and offered me discount codes for more stuff. I was really shocked by how unorganized and careless their customer service was.

Nutritional supplement purchase

Service

The product worked well for what I needed it for. But man, the customer service was a total letdown. I got hit with a big charge out of nowhere because I accidentally signed up for a subscription without knowing it. When I tried to cancel, I got nothing back from them. Then my package disappeared and still no word. I tried everything to get in touch with them - calling, emailing, chatting, even hitting them up on social media - but got nowhere. It was just a super frustrating and disappointing experience all around.

Hair vitamins

Service

I purchased these hair vitamins hoping they would make my hair grow quicker and fuller. However, I ended up getting charged every month without my say-so! The chat support was no help at all and calling them was a waste of time. Don't fall for the scam like I did, eh!

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About Nutrafol

Yes, Nutrafol is a health and wellness company that specializes in creating hair growth supplements designed to target various causes of hair loss. Founded in 2015, the company has gained recognition for its science-backed approach to improving hair health. Nutrafol's products are formulated with natural ingredients, aimed at supporting hair growth by addressing factors such as stress, hormonal imbalances, and nutritional deficiencies. The company offers solutions tailored to both men and women, emphasizing a holistic approach to hair wellness.

Contact Information

🌐 nutrafol.com

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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