NOVICA

NOVICA - Reviews and experiences

Average rating
8.2 /10
Based on 20 reviews
Oct 2023-May 2024
Star distribution
55x
410x
30
25x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Handmade teak spoon

Returns & Refunds

I was kinda let down at first with the handmade teak spoon I got. The wood had a weird knot that made the bowl look not so great. But when I said something in a review, NOVICA quickly got back to me and said they'd send a new spoon. I thought, "Why not give them a second shot?" And man, was I pleasantly surprised with the new spoons I got. The workmanship was top-notch, and the new spoons were gorgeous and totally one-of-a-kind. Now I'm super happy with what I bought and really appreciate NOVICA's awesome customer service.

Pearl earrings replacement

Returns & Refunds

The customer service at NOVICA was amazing, eh! When I saw a little mark on one of the pearl earrings I bought, I contacted customer care and they were super fast to reply and offer a free replacement. I was happy to see that I didn't even have to send back the earring with the mark. The products are top-notch and the fantastic customer service I got has made me a loyal customer to NOVICA. I'll definitely be coming back to shop there again and would recommend them to others, for sure.

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About NOVICA

NOVICA is an e-commerce platform that serves as a bridge between global artisans and consumers, aiming to provide a marketplace for handcrafted goods such as jewelry, home decor, and gifts. Founded in 1999, the company operates with a mission to preserve traditional crafts and provide sustainable income opportunities for artists worldwide. NOVICA partners with National Geographic to promote artisans and their stories, ensuring each purchase supports cultural heritage and craftsmanship.

Contact Information

🌐 novica.com

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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