NOVICA - Reviews and experiences
Oct 2023-May 2024
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Reviews (20)
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Handmade teak spoon
Handmade teak spoon
Returns & RefundsI was kinda let down at first with the handmade teak spoon I got. The wood had a weird knot that made the bowl look not so great. But when I said something in a review, NOVICA quickly got back to me and said they'd send a new spoon. I thought, "Why not give them a second shot?" And man, was I pleasantly surprised with the new spoons I got. The workmanship was top-notch, and the new spoons were gorgeous and totally one-of-a-kind. Now I'm super happy with what I bought and really appreciate NOVICA's awesome customer service.
Pearl earrings replacement
Pearl earrings replacement
Returns & RefundsThe customer service at NOVICA was amazing, eh! When I saw a little mark on one of the pearl earrings I bought, I contacted customer care and they were super fast to reply and offer a free replacement. I was happy to see that I didn't even have to send back the earring with the mark. The products are top-notch and the fantastic customer service I got has made me a loyal customer to NOVICA. I'll definitely be coming back to shop there again and would recommend them to others, for sure.
About NOVICA
NOVICA is an e-commerce platform that serves as a bridge between global artisans and consumers, aiming to provide a marketplace for handcrafted goods such as jewelry, home decor, and gifts. Founded in 1999, the company operates with a mission to preserve traditional crafts and provide sustainable income opportunities for artists worldwide. NOVICA partners with National Geographic to promote artisans and their stories, ensuring each purchase supports cultural heritage and craftsmanship.
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Last update: November 29, 2024
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