Nest

Nest - Reviews and experiences

Average rating
8.2 /10
Based on 8 reviews
Nov 2023-Apr 2024
Star distribution
50
47x
30
20
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (8)

Smart home products

Service

So I bought some smart home products from this company, and let me tell you, I've never regretted a purchase more in my life. The setup was a total nightmare, the app keeps glitching, and don't even get me started on the customer service. I tried reaching out several times and either got stuck on hold forever or passed around from one department to another with no solution. And on top of that, the prices were way too high for the crappy quality of the products. Definitely not worth the money or the hassle.

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About Nest

Nest Labs, frequently referred to simply as Nest, is an American manufacturer that specializes in smart home products. The company was founded in 2010 by former Apple engineers Tony Fadell and Matt Rogers, with its headquarters located in Palo Alto, California. Nest initially gained acclaim for its Learning Thermostat, an innovative and intelligent product designed to optimize home heating and cooling for both comfort and energy efficiency. Over time, Nest expanded its product lineup to include smoke detectors, security cameras, and doorbells, amongst others, aiming to create a comprehensive, user-friendly smart home ecosystem. Nest was acquired by Google in January 2014 for around $3.2 billion, signifying Google's ambition to establish a significant presence in the smart home market. Under Google, Nest has continued to innovate and expand its product offerings. The acquisition has also led to closer integration between Nest products and the broader Google ecosystem, leveraging artificial intelligence and other technologies to enhance user experiences.

Contact Information

3 East 54th Street, 5th Floor

10022 NY

United States

📧 CustomerService@nestnewyork.com

☎ 1-888-979-6932

🌐 nestnewyork.com

Last update: November 29, 2024

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