Neiwai - Reviews and experiences
Nov 2023-Apr 2024
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Reviews (9)
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Two bras
Two bras
Communication
I recently bought two bras from this company, and it was not the best experience. I was charged $25 USD for shipping, but the items came from China, not the US like I thought. I've been waiting for two weeks now and still no sign of my order, which is really annoying. Not knowing where my stuff was coming from was a real letdown.
The customer service was also really bad. I tried to contact them a few times about my order, but they never got back to me. The lack of communication just made me more frustrated and disappointed. On top of that, the products were too expensive for what I got. Overall, it wasn't worth it, and I won't be shopping with them again.
About Neiwai
Neiwai is a Chinese lingerie and clothing brand, established in 2012 in Shanghai. The company is known for its focus on comfort, simplistic design, and inclusivity, emphasizing products that cater to a wide range of body types and personal styles. Neiwai, which translates to "inside and out" in English, positions itself against traditional lingerie brands by prioritizing the wearers' comfort and self-expression over conventional beauty standards. Besides lingerie, their product line has expanded to include loungewear, activewear, and swimwear. The brand has gained international recognition for its direct-to-consumer model, leveraging online platforms and social media to reach a global audience.
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Last update: November 29, 2024
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