Nannybag - Reviews and experiences
Oct 2023-Apr 2024
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Reviews (17)
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Late arrival, unresponsive customer service
Late arrival, unresponsive customer service
CommunicationHad such a bad time with Luggage Nanny. I got totally lost trying to find the place and then when I got there late, no one even answered my messages. And on top of all that, the locker code they gave me didn't even work, so I wasted even more time. They really could have done better with the communication and help.
Quick and Helpful Customer Service
Quick and Helpful Customer Service
CommunicationThanks to Pedro for his quick and helpful response to our unique situation! He was really responsive and understanding, which made our experience super smooth and stress-free. I would definitely recommend this service to others and will for sure use it again in the future.
Parcel mix-up
Parcel mix-up
CommunicationOh man, what a total nightmare! So I showed up to grab my package, and the person at the spot said it was actually a case. Like, talk about major confusion! I tried reaching out to customer service through chat, but guess what? Nobody was around to lend a hand on a Sunday. Total bummer. It felt like I was being completely duped. Lesson learned, I’m never using this service again.
About Nannybag
Nannybag is a service that provides luggage storage solutions in various cities around the world. By leveraging a network of hotels and local businesses, Nannybag allows travelers to securely store their bags for a few hours or days. This service is particularly useful for individuals who need to check out of their accommodations but still have time before their flight or train. The platform lets users book a storage spot in advance through their website or mobile app, offering a convenient and hassle-free experience. Nannybag's inception and growth reflect a response to the increasing demand for flexible travel solutions, aiming to enhance the overall travel experience by providing an affordable and practical way to handle luggage.
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Last update: November 29, 2024
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