My Fashion Trunk - Reviews and experiences

Was halfway through unboxing when I realized how spot-on Nicole was — I’d asked for an all-horse wardrobe after a friend on Instagram tipped me. Delivery was fast, updates were clear, customer service handled a small mismatch quickly. Not flawless — one shirt fit odd — ordering was simple and price reasonable.

Walked in thinking I’d just browse, ended up staying ages with Kat — she's relaxed and actually listens. Tried on a few bold pieces and some quieter staples; the fabrics felt luxe, cuts flattering. Pricey, sure, but way nicer than mall chaos. Would recommend if you want something special, treat yourself.

I never wanted to do the whole online styling thing, but tried it last month 'cause I was out of clothes. Filled the profile, fumbled a bit with the sizes, and then waited. When the box arrived stuff actually fit and felt comfortable — soft fabrics, good cuts. Pretty relieved, honestly.

I half-laughed when I opened the package — wrong colour, wrong model, not even close. I packed it back up and shipped it off, fine, mistakes happen. The annoying part was that the replacement I wanted is now sold out, so there’s no way to get what I actually ordered. Customer service did reply, quickly-ish, but their tone felt oddly formal and a bit defensive (they asked me to "keep the tone respectful" which felt unnecessary — I wasn’t rude). On the bright side they promised a refund once they receive the return and that part seems straightforward; that surprised me, honestly, because sometimes that drags on. Also, packing was surprisingly neat. Not a dealbreaker really. Overall the delivery/process was sloppy and the messaging left me cold, so I won’t be buying from them again. If you’re thinking of ordering, double-check what they ship and maybe snap photos before sending things back — and be ready to chase the refund if it matters to you.