Modanisa - Reviews and experiences

So yeah, I ordered a couple dresses from Modanisa and one of 'em came with loose stitching and was way too short for my taste. I got in touch with customer service right away to ask for a refund, and I gotta say, I was pretty disappointed with the quality. But you know what? Modanisa got back to me real quick and offered a refund, which was awesome. The whole thing went smoothly and I was really pleased with how it all turned out.

I was really disappointed with my purchase from this website. I had to return something and the return cost was super high, almost as much as the item itself. It felt like they were ripping me off in the name of customer service.

I just bought some clothes and things from this online store. When I got my order, the sizes were wrong. So I sent them back, but got charged for delivery on each item. And they didn't give me back one outfit that was pricey, still no idea where it went. It cost me $60. The customer service here is not good, always making mistakes and excuses.

I picked up this dress and it ended up being way too big, so I wanted to return it. But oh my goodness, trying to return it was absolutely awful! First off, they sent me a return form that was all messed up and didn't even do the job. Then they sent me another form that was equally useless. And you know what? That form didn't work either! It was like they were purposely making it difficult for me to return the dress. I even tried to use a DHL form they sent me, but surprise surprise, it was a fake with an invalid QR code. This entire ordeal just felt like a huge rip-off. Honestly, I never want to shop here again.

I tried to cancel my order, but it was already shipped by the time they got to my request. Now I have to pay extra to send it back, which is really annoying and not convenient at all.

I just bought a black abaya dress from this website and yikes, the size was way off. I tried to contact customer service through email and WhatsApp a bunch of times but they were no help at all and wouldn't give me a refund. I'm so annoyed about this and definitely won't be buying from them again.