
MASKC - Reviews and experiences
Nov 2023-Apr 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (22)
Loading reviews...
Order of masks
Order of masks
DeliveryI ordered some masks online not too long ago, but it hasn't been a great experience so far. It's been almost two weeks and my order still hasn't been sent out. I already paid for the masks, but I haven't heard anything from the company about when they'll be shipped. I tried emailing them, but got no response. Because of this lack of communication, I had to contact my credit card company to dispute the transaction.
Masks
Masks
DeliveryI had a really bad experience with this company. I ordered some masks back on February 5th, and they still haven't shipped. And on top of that, I keep getting bombarded with emails about sales like all the time. I've tried emailing them 4 times now, but haven't heard back at all. And when I messaged them on Facebook, they just sent me a useless tracking link that doesn't work. When I tried to ask for help, the support person just argued with me and then blocked me from contacting them. So frustrating and disappointing to get such terrible customer service. I've pretty much given up on ever getting my order, even though I spent $100. I'm gonna dispute the charge today. Definitely steer clear of this company.
Nice products but terrible delivery
Nice products but terrible delivery
DeliveryI bought some stuff from this company, and while the products were good, getting them delivered was a total mess. They say they'll ship on the same day if you order before 2, but that's not true at all. I got emails saying my order was on its way when it wasn't even sent out yet. When I tried to cancel due to the delays, I was told it had already been shipped, which wasn't true either. It took them two days to answer my cancellation request, and even then, it was a real pain.
Delayed delivery mask order
Delayed delivery mask order
DeliveryI recently bought some masks from this company, eh. But, it's been weeks and my order still hasn't arrived, you know. I've tried reaching out to them a bunch of times, but haven't heard anything back about where my order is at. Since they haven't been communicating with me and my order is taking forever to get here, I've decided to contact my bank to get a refund. I'm really disappointed with the service I've gotten and won't be using this company again in the future, eh.
In stock mask delay
In stock mask delay
DeliveryI had a really bad experience with this company. I ordered a mask for my kid thinking it was in stock, and they told me it would ship that same day. I even paid extra for two-day shipping, but my order didn't show up until over two weeks later. I sent them multiple emails asking about my order, but got no replies. When I asked for a refund and to cancel my order, they went ahead and shipped it without asking me. I even tried messaging them on Instagram, and they said they would refund me, but they never did. Now I'm planning to report them to the BBB because of how unprofessional they have been.
KN95 masks purchase
KN95 masks purchase
DeliveryI thought I was gonna get my order real quick 'cause they promised same day shipping. But turns out, I ended up waiting for over a week with no sign of it. Both the confirmation email and website said it would be sent out right away, but it took forever just to get a tracking number. The lack of clear info and the delay in getting my order really didn't sit right with me.
2 10-packs of masks<br>
2 10-packs of masks<br>
DeliveryI bought 2 sets of 10 face masks from this store, thinking it was a good choice because of their promised shipping date. However, the masks didn't arrive when they were supposed to, like the website said. When I tried to cancel my order, they made a shipping label but only sent it out on the day I actually needed them. On top of that, they only sent me 1 set of 10 masks instead of the 2 I ordered. Their customer service was pretty much non-existent, with only automated email replies. The phone number they had on social media wasn't working, and they blocked any negative feedback right away. Because of all these problems, I had to reach out to my credit card company to try and sort things out. Hopefully, everything will get fixed soon.
N95 masks for my flight
N95 masks for my flight
DeliverySo, I ordered these N95 masks for my flight on 1/22/22 because I needed them really quick. They were supposed to be sent in 5-7 days, but nothing arrived after a week. I emailed them twice, with no response. Then, I used a not so nice word in the email subject line, and I guess that got their attention. Finally, I got an email saying that my order was canceled at my request, but I never did that! There was no explanation at all! I just wanted to know when my order would arrive. The customer service was absolutely terrible!
Face mask purchase
Face mask purchase
DeliveryI was really let down by my shopping experience at MASKC. I ordered some face masks because the website said they would ship out the same day. But it turned out that only a label was made on the same day, and the masks didn't actually get sent. This mistake caused a delay in getting my order, and I was not happy about it. The fact that their shipping process was not clear or accurate was irritating and annoying. I was expecting better service from a company that says they care about fast shipping.
Slow shipping
Slow shipping
DeliveryThis company is ridiculous, eh? I placed an order weeks ago and it still hasn't been shipped! They say they do same day shipping but that's a bunch of baloney. I've tried to contact their customer service but all I get are automated replies, no actual help. And forget about calling them, their phone number is useless. They even block you if you reach out on social media. What a rip-off!
Face mask order
Face mask order
DeliveryI recently bought some face masks and I gotta say, it was a real letdown. The website claimed they would ship out on the same day if I ordered before a certain time. But the reality was totally different, felt like a scam to be honest. I really needed those masks by a specific day, so I went for the expedited shipping even though there was enough time for regular shipping. It's been two weeks now and still no sign of my order. On top of that, they took my money right away. I tried emailing customer service twice but haven't heard a peep back. Pretty disappointing lack of communication and service, not gonna lie. I wouldn't recommend buying from this company based on my experience.
About MASKC
MASKC is a company that specializes in producing high-quality, stylish disposable face masks. Founded during the COVID-19 pandemic, MASKC emerged in response to the growing demand for protective face coverings that don't compromise on style or comfort. Their product line includes masks with various designs and colors, catering to those looking for both safety and fashion. MASKC masks are made to provide a blend of filtration efficiency and breathability, featuring multiple layers for enhanced protection. The company has gained recognition for its focus on combining health precautions with fashion-forward designs, aiming to make mask-wearing more appealing and accessible to a wide audience.
Contact Information
Categories MASKC
Related companies
Last update: November 29, 2024
Website



Comments
Be the first with a response!