Mark's - Reviews and experiences

Just wanted to share a bummer experience I had with a retailer's online order refund. So I ordered something in September, but the courier sent it back instead of delivering it. The retailer got the item on the 14th, but it took almost two months and a bunch of emails for me to get my refund. It was a really drawn-out process and now I'm pretty let down by the customer service and company efficiency. I'm not so sure about making any more purchases from them in the future.

I went to that store on Victoria Ave and oh my goodness, it was the worst experience ever! I bought some pants with holes in them, and when I tried to return them, the customer service was terrible! The employees were so rude and didn't even apologize for selling me defective pants. I will never shop there again and I recommend you don't either!

Oh man, I got these boots thinking they'd keep my feet dry in the rain, but they ended up leaking like crazy! I tried to exchange them, but the new pair was no better. And then the store said they couldn't take them back since it had been over 100 days, which sucks. I'm definitely not going back there to shop again.

I bought something from this store with a promo code they gave me. But when I returned an item, they spread the $15 discount between everything I bought. So, when I took something back, I lost part of the discount even though I still spent over $50. Both the salesperson and the manager wouldn't help fix the problem, which was pretty disappointing.