
Manduka - Reviews and experiences
Oct 2023-Apr 2024
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Reviews (18)
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Slippy mat - worst purchase ever
Slippy mat - worst purchase ever
Returns & RefundsSo, I bought this mat thinking I'd be all professional at doing yoga, but nope. Couldn't even hold a downward dog without slipping and sliding all over the place. Tried to return it, and they hit me with the "sorry, pal, no returns from the UK" line. Unbelievable! Discriminationnnnnn!
Yoga mat
Yoga mat
Returns & RefundsI recently bought a yoga mat at this store and had some trouble with getting a refund. It's been a real hassle trying to get my money back. Even though I reached out to customer service a bunch of times, it's taken more than a month to process the refund, which is way longer than they said it would take on their website. They told me they would "escalate" my issue, but it seems like nothing has been done to speed things up. As a customer, I'm pretty disappointed and not happy with the service I've received.
Yoga mat purchase
Yoga mat purchase
Returns & RefundsI just bought a yoga mat from Manduka thinking it would be great for my yoga practice. But when I got it, I was disappointed to see that it wasn't good for what I needed at all. The quality wasn't what I expected and I was let down by the product. Plus, when I reached out to customer service about returning the mat, I was hit with a charge for the return shipping and an extra fee because I didn't have the original packaging. This made me feel frustrated and like I was fooled by the company. Overall, my experience with Manduka was not good and I wouldn't suggest buying from them.
Yoga mats
Yoga mats
Returns & RefundsWhat a joke, eh? I ordered some yoga mats, and what do I get? A cheap knock-off baseball cap! Can you believe it? So, I call up customer service, and what do they do? Try to blame it on a mix-up and only offer me a partial refund. Luckily, my bank was able to help me get my money back, minus a little fee.
Yoga mat from the sale category
Yoga mat from the sale category
Returns & RefundsI got a yoga mat from the sale section, thinking it was a good deal for a nice one. But when it came, there was a big hole in it. I contacted customer service, and they said it was an "Almost Perfect" item. That didn't sit right with me - if it's almost perfect, it shouldn't be on sale. Returning the mat and getting a new one was a hassle and waste of time. I had to pay for the return shipping and then buy another mat, which should have been good quality from the start. The replacement mat wasn't what I hoped for either - it was slippery during my workouts. The whole experience, along with the unhelpful customer service, was really disappointing. I won't be recommending this company to anyone.
About Manduka
Manduka is a company specializing in the design and retail of premium yoga products and accessories, including mats, clothing, and props. Founded in 1997, the company was named after a frog pose, "Mandukasana," reflecting the brand's deep roots in the yoga community. Manduka is recognized for its commitment to sustainability and high-quality materials, aiming to support yoga practitioners in their practice while minimizing environmental impact. Their products are popular among yoga enthusiasts worldwide for their durability, performance, and eco-friendly production practices.
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Last update: November 29, 2024
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