MakeUpEraser

MakeUpEraser - Reviews and experiences

Average rating
9.0 /10
Based on 18 reviews
Oct 2023-Feb 2026
Star distribution
54x
413x
31x
20
10

Review transparency

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Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Pleasantly surprised, would buy again

Communication

this turned out way better than I expected, and I'm actually glad I gave them a shot. I needed a last-minute gift and the ordering was straightforward — the site was clear, checkout was quick, and I got an order confirmation right away, so that felt good. At first I was nervous because I've had brands that ghost you when something goes wrong, but this time when the tracking looked weird I reached out and got a real, helpful person on chat. They read everything, didn't pass me around, and offered a couple of reasonable options: resend or refund. I asked to resend and they shipped the replacement faster than I thought possible given the holidays. The tracking updates after that were accurate and the package arrived in good shape at my door. I also liked that they offered a small discount on a future order as a sorry — not a grand gesture, but thoughtful and practical, you know. Price-wise I thought it was fair compared to similar items I've bought elsewhere; not the cheapest, but decent value for what I got. One tiny gripe: response times dipped a bit over a weekend, so if you're in a rush you might want to plan for that. Still, overall the team handled it professionally and actually seemed to care, which matters more to me than the odd delay. If you've had bad experiences with silence from companies before, this one won't feel like that — they were human, responsive, and fixed the problem without drama. Would I order again? Yeah, I would, and I already recommended them to a friend who was hunting for a similar gift. So, happy ending, and a lesson: not every hiccup means disaster — some companies will surprise you in a good way.

Makeup Eraser cloth

Communication

So, I gotta tell ya about this Makeup Eraser cloth I bought recently. Let me just say, I am seriously impressed! The website had a ton of options which made it super easy for me to find what I was looking for. Once I placed my order, I got a confirmation right away and they kept me updated on the shipping process. I'm 59 years old and just discovered this gem, but let me tell you, it's been a total game-changer. Not only does it save my towels and washcloths from having to go through heavy-duty washes because of foundation, but it also easily removes long-wear mascara without needing any extra eye makeup remover. Man, I wish I had found this sooner - it's made my makeup removal routine so much simpler and saved me both time and money.

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About MakeUpEraser

MakeUp Eraser is a company that specializes in providing an eco-friendly alternative to traditional makeup removal methods. Established in 2013 by Lexi McCarthy, the company gained popularity for its flagship product, the MakeUp Eraser cloth. This reusable cloth aims to remove all types of makeup, including waterproof substances, with only water. The cloth's design focuses on sustainability, promising thousands of uses to reduce waste created by disposable makeup removal products. Based in the United States, MakeUp Eraser has grown in popularity internationally, appealing to consumers looking for environmentally conscious cosmetics solutions.

Contact Information

17224 N 43rd Ave

85308 Glendale

United States

📧 sales@makeuperaser.com

☎ 18005759451

🌐 makeuperaser.com

Categories MakeUpEraser

Last update: February 23, 2026

Website (Partner link)

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