Life is Good - Reviews and experiences
Oct 2023-Apr 2024
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Reviews (18)
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Purchase of a shirt
Purchase of a shirt
ServiceThe customer service was so bad, eh! They said my shirt was sent out, but they didn't give me a tracking number. It made me wonder if they were telling the truth, you know? They didn't take any responsibility and just tried to offer me discounts for next time. I wasn't happy about that at all. I'm not sure if my order is even on its way or if I'll ever get the shirt I bought. I'm glad I used PayPal to pay, though. It might help me get my money back if I need to ask for a refund.
Online order cancellation
Online order cancellation
ServiceI just had to cancel an online order and got in touch with customer service for help. I talked to Anthony, who was super helpful. He really listened to my concerns and went out of his way to help me out. He quickly processed my refund without any issues. It was so nice to get such good customer service and feel like my business mattered. I'll definitely be coming back to shop with this company because of the great service Anthony provided.
Defective item from the store
Defective item from the store
ServiceI bought something from the store the other day, but when it got here, it was broken. I got in touch with customer service right away, and they were quick to respond and say they understood. But since then, they haven't kept in touch like they said they would. I've tried getting ahold of them a few times now to ask what's next, but I haven't heard back from them.
About Life is Good
Life is Good is a lifestyle brand founded in 1994 by brothers Bert and John Jacobs. The company, headquartered in Boston, Massachusetts, USA, focuses on selling apparel and accessories featuring optimistic messages and a smiling stick figure named Jake. The brand's mission emphasizes spreading the power of optimism through its products, which include t-shirts, hats, and other accessories for men, women, and children. Life is Good donates 10% of its net profits to the Life is Good Kids Foundation, which works to support children in need. The company's history reflects its growth from selling t-shirts in the streets to becoming a recognized global brand symbolizing positivity and resilience.
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Categories Life is Good
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Last update: November 29, 2024
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