Lavish Alice

Lavish Alice - Reviews and experiences

Average rating
9.2 /10
Based on 24 reviews
Dec 2023-May 2024
Star distribution
58x
414x
32x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (24)

Dress for a special occasion

Service

I bought a dress for a fancy event not too long ago, and I ran into some problems that were totally my fault. But the staff at the store quickly fixed everything, making my whole shopping experience super pleasant. They were so helpful and really went the extra mile to help me out. I've never had customer service this good, and I really appreciate their outstanding service.

Lace Bodysuit

Service

The customer service at this store is amazing! I had a problem with a lost order and Jordan and Ellen, the team, were so quick to help. They gave me lots of options and really made sure I was happy. It's so nice to see such great service, especially in the fashion world. When you pair that kind of service with the gorgeous designs they have here, it's a perfect match. I'll definitely be coming back again because of their fantastic service.

Excellent customer service

Service

I had a question not long ago and this really nice employee helped me out. They got back to me super fast and were really professional and friendly. It was nice to see such great customer service from a big company. I liked how quickly they responded and how professional they were. Big thanks to the employee for their awesome service!

New clothes

Service

The customer service at this store is absolutely fantastic! I had a question that took a bit of time to get answered, but they made up for it by replying really fast last time and even gave me a discount. I think it's so important how a company deals with issues, and they did a fantastic job making things right. I'm really pleased with how they listened to me and fixed everything up.

Wide range of dresses, quality, customer service

Service

I recently bought some clothes online from a store that's known for their great selection of dresses and quality. The whole experience was good, but there was a small issue with one item not being available. The customer service team did a great job handling it, they emailed me right away to explain and even refunded my delivery fee. They kept me updated on my order status and were really quick to respond to any questions I had. I was really impressed with their service and would definitely shop with them again. The customer service team deserves a shoutout for their awesome support.

Pre-order

Service

This company has got some serious customer service magic happening because I've never had such amazing service before. Samantha from customer service definitely deserves a gold star for being so helpful and quick to respond. I am seriously impressed and looking forward to getting my pre-order!

Excellent customer service experience

Service

I just wanted to share about this awesome customer service I got from this company. So, basically, I messed up my email address when I was ordering something and didn't get a confirmation. I sent an email to their customer service team right away, and within five minutes, they fixed the problem by updating my email and sending me the confirmation again. I was really impressed by how quick and professional they were. Their fast help and willingness to fix my mistake so quickly totally went above and beyond what I expected.

Pricey items

Service

I made a big mistake and sent all my expensive stuff to the wrong place. I was freaking out, but luckily Tarek came to the rescue. He fixed everything, saved me money and stress. They need to keep Tarek on the team, he's amazing. The delivery was quick and the items are really good quality. I'm looking forward to shopping here again.

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About Lavish Alice

Lavish Alice is a contemporary British fashion brand known for its unique blend of femininity, quality, and cutting-edge style. Originally established in 2012, the company distinguishes itself through its commitment to innovative design and attention to detail. Lavish Alice offers a wide range of women's clothing, including dresses, jumpsuits, and co-ords, which are often characterized by bold prints, sophisticated silhouettes, and versatile styling. The brand has gained significant popularity both in the UK and internationally, attracting celebrity attention and featuring in various high-profile fashion magazines. Lavish Alice is dedicated to providing modern fashion-conscious women with apparel that embodies sophistication, confidence, and a sense of individuality.

Contact Information

Lavish Alice, Unit 33, Irlam Business Centre, Soapstone Way

M44 6RA Manchester

United Kingdom

📧 care@lavishalice.com

🌐 lavishalice.com

Categories Lavish Alice

Last update: November 29, 2024

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