Lavish Alice

Lavish Alice - Reviews and experiences

Average rating
9.2 /10
Based on 24 reviews
Dec 2023-May 2024
Star distribution
58x
414x
32x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (24)

Dresses, UK size 8, returned items

Returns & Refunds

So I found this store and I gotta say, they have a really good variety of dresses. I wear a UK size 8 and their sizes seem to be spot on because the dresses fit me like a glove. I did have to send back a couple things, though, and it took a bit longer than expected to get my money back. But they sorted it out quick and even gave me a discount for my next purchase. All in all, the dresses are top-notch and the customer service is great.

Awesome dresses

Returns & Refunds

Wow, the dresses at this store are always super cool and nice! I had a little issue with returning something, but as soon as I sent an email, it got sorted out quickly and now everything is great! I'm really looking forward to ordering from here again.

Refund process

Returns & Refunds

I recently had to ask for my money back for something I bought, and I was really happy with how easy it was. I sent an email to customer service on a Sunday night, thinking I wouldn't hear back until later in the week. But surprisingly, I got a quick reply from a guy named Jordan, who, along with Tarek, made sure I got my money back in just a few hours. I didn't have to bug them or keep checking in, which was a nice change from past experiences. Their customer service was really fast and efficient, and I was impressed.

Quality items, fast delivery, excellent customer service

Returns & Refunds

I just bought something from this store and I gotta say, I was really impressed with the quality of the stuff. They delivered it super quick and the packaging was done really nicely. I like that I can order a bunch of things and then return the ones that don't fit quite right - their return policy is straightforward, fair, and quick. The customer service, especially from Tarek, was top-notch. He made sure the return went smoothly and took care of everything. All in all, my time with them has been awesome and I'd definitely suggest this store to others.

Clothing return query

Returns & Refunds

I had a problem with something I bought and had to return it. I kept getting emails asking for more info after starting the return. It made me wonder if it was a scam. But in the end, I got a quick response and got my money back, so that's good.

Delayed refund

Returns & Refunds

Even though the product was okay, it was super annoying to wait almost a whole month for my refund. I had to reach out to customer service two times before they finally got it sorted out. They were quick to respond and speed up the refund after my second message (which was 14 working days after I sent back the item), but it seems like other people have had the same problem with getting their money back. The dresses are nice and all, but the prices are high and the refund process takes too long, so I'm not sure if I want to buy from this company again.

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About Lavish Alice

Lavish Alice is a contemporary British fashion brand known for its unique blend of femininity, quality, and cutting-edge style. Originally established in 2012, the company distinguishes itself through its commitment to innovative design and attention to detail. Lavish Alice offers a wide range of women's clothing, including dresses, jumpsuits, and co-ords, which are often characterized by bold prints, sophisticated silhouettes, and versatile styling. The brand has gained significant popularity both in the UK and internationally, attracting celebrity attention and featuring in various high-profile fashion magazines. Lavish Alice is dedicated to providing modern fashion-conscious women with apparel that embodies sophistication, confidence, and a sense of individuality.

Contact Information

Lavish Alice, Unit 33, Irlam Business Centre, Soapstone Way

M44 6RA Manchester

United Kingdom

📧 care@lavishalice.com

🌐 lavishalice.com

Categories Lavish Alice

Last update: November 29, 2024

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