JOBY

JOBY - Reviews and experiences

Average rating
9.0 /10
Based on 30 reviews
Oct 2023-May 2024
Star distribution
57x
419x
31x
23x
10

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Reviews (30)

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Useful, convenient with obvious professional limits but a good flying solution.

As a customer, I thought the product was really handy and useful for what I needed. But, I did notice it had some limitations in terms of its professional features. Even so, it still worked well as a flying solution for me.

Parcel not received

I'm pretty bummed that my package still hasn't arrived at the pick-up spot. It's been way over a month since it was supposed to get there, and I haven't heard anything about where it might be. This lack of info and slow delivery has really ticked me off and made things harder for me. I was hoping for better service from the company, so I'm feeling let down by the whole ordeal.

Tripod

So I bought this tripod from the company the other day, and I gotta say, the tripod itself is pretty solid. But man, their customer support was seriously lacking. I couldn't get a hold of anyone through the contact links, they were all dead ends. And there was no clear way to start a return or ask any questions.

Quality product, fast shipping, worth the price

This product is honestly amazing! The materials are top quality and the construction is solid. I was so fed up with those cheap $20 tripods from Amazon that kept breaking on me, so I decided to treat myself to this one and wow, what a game changer! You can definitely tell and feel the difference in quality right off the bat.

Yellow Podzilla

The yellow Podzilla was a great buy for me. I was looking for a camera accessory that wasn't the usual black, and this product was just right. It worked really well for filming videos during a walking challenge event, especially in low-light conditions on a windy hillside. The yellow colour was a nice change from the usual black camera accessories, and it made it easier for me to spot it because of my disability. I could attach it to different surfaces, like fences and even a Royal Mail red mailbox. The delivery was fast and easy, which was a nice surprise.

Cell Phone Adapter purchase

I had two JOBY Gorilla pod camera tripods just gathering dust on a shelf since I mostly use my phone for photos nowadays. So, I reached out to customer service to find out if there was an adapter to use my Gorillapods with my phone. They were super helpful, pointed me in the right direction, and I got the adapter in just a few days. Now I can use my Gorillapods with my phone and I'm thrilled about it!

Faulty component upon installation

The company's service was amazing! They took care of the problem right away, communicated really well, and sent me a replacement right off the bat.

Joby Gorillapod

I gotta say, I had an awesome time buying my Joby Gorillapod. The website was super easy to use and gave me all the info I needed about the product. I felt really good about my choice after checking out reviews from other peeps and doing my research. The Joby Gorillapod I got was top-notch quality and totally did the job. I'm really happy with my purchase and I also thought the price was pretty sweet too.

Recording equipment

I recently bought recording equipment from this company and I've been really happy with it. The recording quality is great, even in loud places. The microphones are small and can be used in many ways, which is perfect for what I needed. I definitely suggest this product to anyone else looking for recording gear.

Joby small tripod for smartphone

I just bought a Joby small tripod for my phone, and lemme tell ya, I'm super impressed with how good it is. The magnet feature works like a charm, keeps my phone nice and secure. Plus, the extra clamps that come with it are handy for making sure my phone stays put. Overall, really happy with my purchase and would definitely suggest it to anyone needing a reliable tripod for their phone pics.

Flexible tripod with magnetic mount

This tripod with a magnetic mount is really something else! It's so easy to slap my iPhone on there for pics and vids, no fuss. The legs bend every which way and stay put, unlike those tripods with clamps. The quality and how well it works has me impressed, I'm hoping it'll stick around for a while.

Microphone purchase with great sound quality and multiple functions

I just bought the Microphone Wavo PRO, and let me tell you, the sound quality is top-notch. It's got tons of functions that are super handy. One of the best things about it is how you can transfer sound from different sources straight to the camera, so you don't need extra gear - so convenient. Plus, having the built-in battery just adds to how great it is to use.

Replacement part

I just wanted to share my experience with this company's awesome customer service. I lost a key part to one of my products and when I contacted them to buy a replacement, they actually offered to send me one for free. Even though it was totally my fault. The communication was great and the whole process was super easy and satisfying. I definitely recommend this company for their top-notch customer service and commitment to making customers happy.

Fast delivery, easy ordering, high-quality products

I just bought some stuff online, and it came super quick, which was awesome! The website was easy to use and navigate. The products are known for being really good quality.

All-in-one video platform

An amazing video platform for vlogging and making videos all in one. The diffuser on the lights could use a bit of improvement, but a little duct tape or Gorilla tape can easily solve that issue. I ended up switching to a bigger tripod for more stability.

Unreceived order

I'm really disappointed with my recent purchase because I still haven't gotten my order after trying to reach customer service a bunch of times. The company hasn't responded or solved the issue, so I'm feeling frustrated and not happy with the whole thing. I got an email with a case number, but I still don't know what's happening with my refund. This kind of customer service is not okay, and I just want my money back now.

Second Gorilla Pod Rig

I just got my second Gorilla Pod Rig so I could have one for my iPhone and cameras. It was easy to find my old order and get a new tripod. The shipping was super quick and it came in good packaging. I'm happy with how everything went and I'll definitely think about getting more stuff from this company later on.

Fast delivery, careful packaging, product as described.

I had a really good experience with the company. The delivery was super fast, the package was wrapped up nicely, and the product was exactly like they said on their website. I'm happy with what I bought and would totally suggest this company to anyone who wants great products and quick service.

Online purchase with excellent timing and precision

The orderin' process went real smooth and efficient, with clear instructions at every step of the way. The website was easy to use, and I had no trouble findin' what I was lookin' for. The customer support team gave exceptional service, they knew their stuff and answered all my questions right away. The prices were fair and competitive with other products out there. The delivery came quick and the package was in perfect condition. All in all, I had a great time shoppin' on this website and would definitely recommend it to other folks.

Product inquiry, international shipping issue, poor packaging

I can't believe how frustrating it was to try and get information about a product I wanted to buy. Both companies I contacted seemed so lost and just kept passing me around. And to top it off, they don't even offer international shipping! Like, really? How is that even a thing in this day and age? It's just mind-boggling. And on top of all that, the packaging was a total mess. It's amazing the product even made it in one piece.<br><br>Now I haven't even had a chance to try out the product because it didn't arrive in time for my surf trip. Such a huge letdown.

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About JOBY

JOBY is a company that specializes in designing and marketing accessories for photography, video, and audio purposes. Established in 2005 in San Francisco, California, JOBY gained prominence through its innovative GorillaPod line of flexible tripods, which garnered widespread acclaim for their versatility and ability to secure cameras, smartphones, and lights to virtually any surface. The company's products are aimed at content creators ranging from amateur photographers and vloggers to professional cinematographers seeking flexible, portable solutions for their projects. Over the years, JOBY has expanded its product range to include mobile rigging, lighting accessories, and microphone stands, maintaining its focus on empowering content creation.

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🌐 joby.com

Last update: November 29, 2024

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