
Jenson - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (16)
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Bike purchase
Bike purchase
ServiceHey, so I just got this new bike and I was totally lost trying to figure out what size to get. But then this dude Jeff gave me a call and walked me through it all over the phone. He knew bikes inside and out and was just so laid back. I could tell he genuinely wanted to help me out. The whole experience was awesome and I definitely recommend giving them a look.
Cycling gear purchase
Cycling gear purchase
ServiceI have to say, I've always been super impressed with the stuff this store carries and how fast they get it to me. They really know their stuff and always give me spot-on advice. Been coming here for ages and will keep on coming back for all my biking needs. Thanks a million!
Bike order customer
Bike order customer
ServiceThe folks at the store really knew their stuff and gave top-notch customer service when I was ordering my bike. They answered my questions fast and kept me in the loop on my order status. And when my bike showed up with a small problem, they fixed it up right away and made sure I was happy with my purchase. Their professionalism and knowledge blew me away, and I’d definitely suggest their services to anyone looking for bike gear.
Fork upgrade for an old bike
Fork upgrade for an old bike
ServiceI recently had the pleasure of working with a super helpful employee at this store when I was looking to upgrade the fork on my old bike. Cameron, the employee, really took the time to do his homework and get to know all the ins and outs of my bike before helping me choose the perfect parts for the upgrade. His knowledge and advice made everything easy and problem-free. I can't recommend this store enough for all your biking needs!
New mountain bike
New mountain bike
ServiceEh, so I gotta say, that customer service rep I talked to was real top-notch. They knew their stuff inside and out, eh! They didn't miss a beat in answering all my questions and even helped me pick out the sweetest mountain bike. And let me tell ya, the shipping was lickety-split - got my order in just two days! All in all, it totally surpassed what I was expecting. I'll for sure be spreading the word to all my buddies about this company, no doubt, eh!
About Jenson
Jenson is a US-based company founded in 1994 with a focus on cycling accessories and gear. They have built a community of passionate cyclists who strive to live life to the fullest. Jenson offers a wide range of products including bikes, components, apparel, and accessories. They provide free shipping on orders over 70 dollars and have a 90-day return policy for most new and unused items. Customers praise their quality products and efficient service.
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Last update: November 29, 2024
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