
Jenson - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (16)
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Mountain biking gear
Mountain biking gear
Returns & RefundsJenson is honestly the best company I've ever dealt with. Their sales and returns system is like a breath of fresh air compared to the frustrating rules of other companies. I can say for sure that they're killing it in both online and offline sales. Thanks a lot, Jenson!
Shorts too tight, return policy issue
Shorts too tight, return policy issue
Returns & RefundsI really like all the different stuff you guys have at the store and I've been a loyal customer for a while now. But the other day, I bought a pair of shorts that were supposed to be my size and when I tried them on, they were way too tight and uncomfortable. So I thought no problem, I'll just return them. But then I found out that I'd have to pay for the return shipping, which kinda sucked. Most places give free returns or exchanges for stuff that doesn't fit right, so this policy seems a bit off. I'll probably do my shopping at other stores in the future that have a better return policy for customers.
About Jenson
Jenson is a US-based company founded in 1994 with a focus on cycling accessories and gear. They have built a community of passionate cyclists who strive to live life to the fullest. Jenson offers a wide range of products including bikes, components, apparel, and accessories. They provide free shipping on orders over 70 dollars and have a 90-day return policy for most new and unused items. Customers praise their quality products and efficient service.
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Last update: November 29, 2024
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