JARLO London - Reviews and experiences
Oct 2023-Oct 2025
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Reviews (15)
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Unexpected return sorted
Unexpected return sorted
ServiceI used the wrong return QR and mailed a different retailer's parcel back to them. A week passed before I noticed; after I called they tracked it down and offered to forward it to the original shop because I had a tight deadline. Service and delivery handled it smoothly (tip: double-check QR codes). Glad it worked out.
formal gown
formal gown
ServiceThis company really needs to step up their game when it comes to customer service. I bought a fancy dress for a big event and not only did they mess up my order, but they also took forever to get back to me when I asked about it. The dress itself was nice, but the whole situation was pretty disappointing. If they want people to keep shopping with them, they've got to work on their communication and organization skills.
About JARLO London
JARLO London is a fashion brand established in 2008 by Carly Hallahan in London, United Kingdom. The brand is known for its unique blend of nostalgic and contemporary designs, focusing on occasion wear that includes bridal dresses, prom dresses, and formal attire. JARLO London started as a small market stall in Portobello and Camden Market, where Hallahan sold her vintage finds and bespoke dresses. Over time, it evolved into a recognized global brand, well-received for its attention to detail, distinctive aesthetics, and commitment to high quality. JARLO London designs are characterized by their innovative use of lace, embroidery, and distinctive silhouettes, catering to women seeking standout style for special occasions.
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Last update: October 18, 2025
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