IKRUSH

IKRUSH - Reviews and experiences

Average rating
9.2 /10
Based on 26 reviews
Oct 2023-May 2024
Star distribution
513x
410x
31x
22x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (26)

Great quality clothing, helpful staff, recommended

Service

My experience with the brand was amazing. The quality of the clothing was top-notch and the prices were very reasonable. The staff, especially the girls who do the live chats, were super helpful and friendly. They were always ready to answer any questions and made the shopping experience feel like chatting with friends. I would definitely recommend this brand to others looking for stylish and affordable clothing options.

I bought a handbag, but was promised another one for free.

Service

I bought a handbag from them and it was supposed to come with another one for free, but I only received one. When I contacted customer service about it, they were not helpful and refused to send me the second one. I was really mad because it was an easy problem to fix.

Wedges purchase

Service

I just bought 2 pairs of Wedges from this company for my upcoming vacation. The customer service and delivery were amazing, and the products looked just like they did on the website. I haven't had to return anything, and I really like the discounts they offer. The Wedges are really nice, I'm even thinking about getting another color.

Dress and shoes

Service

I don't leave reviews often, but I just had to this time. The customer service from this company is honestly amazing. They always make sure you're happy with your order, and let me tell you, I am more than satisfied. The dress and shoes I got were top quality, fit perfectly, and came so fast. 5 stars all around, thank you!

First purchase, pleasant experience

Service

This was my first time buying from this website, and I gotta say, it was a really nice experience. I came across the site from a TikTok shop and thought I'd give it a shot. It was pretty cool being able to watch my order being packed live, added a personal touch. The delivery was surprisingly fast, and the clothes were really good quality. I was happy they even included hangers with my order, it's the little things that matter. But what really got me was the follow-up email from their customer service team, checking in to make sure everything was good with my order. It's not often you see a company going above and beyond like that nowadays, so I was really impressed.

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About IKRUSH

IKRUSH is a British-based online fashion retailer founded in 2012. The company specializes in offering a wide range of women's clothing, footwear, and accessories, targeting mainly young women with trendy, affordable fashion items. Their product line includes dresses, shoes, bags, and jewelry, aiming to provide the latest fashion trends and styles. Since its inception, IKRUSH has focused on creating a strong online presence through its e-commerce platform, catering to customers across the United Kingdom and internationally. The brand is known for its emphasis on customer engagement through social media and digital marketing strategies to stay connected with its audience and adapt to the fast-paced fashion industry.

Contact Information

86 Broad Street

G40 2BA GLASGOW

United Kingdom

📧 customercare@ikrush.com

☎ 0161 696 1533

🌐 ikrush.com

Last update: November 29, 2024

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