HPFY - Reviews and experiences

I recently made a purchase and paid extra for speedy shipping, thinking I'd get my item quickly. But, turns out it's out of stock and I can't get my money back right away. It's pretty annoying and now I'm questioning if this company is even reliable. I really hope they can sort this out ASAP and make things right.

I found the customer service pretty nice, but they gave me wrong info about when my order would arrive. Even after I tried to cancel and went to a different company, the order still showed up, so now I gotta deal with returning it and paying restocking fees. Ugh, definitely not buying from here again.

My recent experience with that company was super disappointing. The package I got was all torn up from UPS, and they put the wrong stuff in my mailer with the packing slip. When I talked to customer service at HPFY, they weren't much help and just kept asking for a pic of the right packing slip, which I never got. I tried a bunch of times to fix things, but they kept stalling and didn't offer to send me the right product or give me my money back. And to top it off, the other thing I ordered still hasn't even been shipped. I definitely won't be using this company again.

HPFY is the absolute worst, eh? Their website makes it look like they've got only top-notch reviews, but my experience was a total disaster. They managed to mess up my order not once, but twice! First off, they sent it to the wrong address and didn't even wanna give me a refund. Then, on top of that, they sent me some splints that they don't even make anymore and a face cream that didn't do a darn thing. And the cherry on top? They didn't even bother to reply to any of my emails asking for a refund on the rush shipping I paid for! How is that good service, eh? They couldn't care less about us customers!