HPFY - Reviews and experiences

So, like, I ordered some stuff back in February, eh? But, like, I still haven't gotten it. They gave me this tracking number, right? But every time I try to call customer service, nobody picks up. It's, like, so annoying, you know?

The online order form for the compression socks I bought was acting up, so I had to give customer service a ring to get my order in. I was pretty bummed about having to pay an extra $6.99 for delivery and waiting 24-28 days for it to arrive. After dealing with all that, I shot off a bunch of emails to let them know how disappointed I was, but didn't hear back from anyone. It's clear that this company doesn't really care about its customers. Even after trying to get in touch with Marina Girard, the Director of Customer Services, and the CEO, my concerns were never fully addressed.

I just bought a Drive 12 inch Suction Cup Grab Bar and FLA Orthopedics Posture Control Shoulder Brace from HPFY. It didn't turn out too great though, since I got charged but my order wasn't processed. I tried reaching out through email and text a few times but didn't get any replies. I even attempted to call internationally from the UK, only to be directed to a voicemail saying they were on vacation. I wouldn't suggest buying from this company because of their poor customer service and communication.