Helzberg Diamonds11 reviews
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Engagement ring purchase
I just bought an engagement ring from this jewelry store and I gotta say, I wasn't too happy with how things went. Ordering wasn't as easy as I thought it would be. The website was kind of hard to figure out and it took me a while to find the exact ring I wanted. After finally finding it and making my purchase, I was hoping for better communication and updates about my order. But I had to keep contacting them to get any info, which was pretty annoying.
Diamond engagement ring
I just got a diamond engagement ring from this jewelry store and I have to say, I was really impressed with how amazing it is. The diamond sparkles like crazy and the ring itself is so classy and elegant. The folks working there were super friendly and knew their stuff. They really helped me find the perfect ring that fit my budget. My whole shopping experience was fantastic and I would totally suggest this store to anyone looking for top-notch jewelry.
Bought a shiny necklace
I got this awesome shiny necklace and I was really excited to wear it, but when I checked the weight, it was way lighter than it should have been! Definitely need to be careful when buying stuff from that store, you could end up getting cheated #notcool
Engagement ring purchase
My experience buying an engagement ring at this jewelry store was amazing! When I walked in, the staff was super friendly and helpful, guiding me through the whole process. They had a wide selection of diamond rings and wedding bands, so it was easy to find the perfect one for my partner. The quality was top-notch, and I felt good knowing the diamonds were ethically sourced. Overall, I'm really happy with my purchase and would definitely recommend this jewelry store to others looking for high-quality pieces.
Jewelry return experience
Today, I just had the worst customer service ever at this jewelry store. I work for a company that's all about top-notch customer service, so I get how important it is to treat customers right. But this guy, Jonathan S., at the Garden State Plaza Mall in Paramus NJ, had the nerve to talk about me to other staff members right in front of my face. He said some really mean stuff and handled my return in the worst way possible. I felt so small and disrespected the whole time. It was obvious that he couldn't care less about giving good service and just wanted to make me feel like a bother. The way Jonathan acted was completely out of line and just plain wrong. I'm shocked and so upset about how he treated me, and I'll never go back to that store again.
Custom diamond engagement ring
I gotta tell ya, I was so impressed by all the choices I had for customizing my diamond engagement ring at this shop. The service was amazing, and the staff really took the time to understand what I wanted and what I could afford. The diamonds were top-notch, and the ring itself was beautifully made. Everything went smoothly, no stress at all, and I couldn't be happier with how it turned out. I definitely suggest this store to anyone wanting to make their own special piece of jewelry.
Diamond ring
Eh, so the diamond ring I got from that place is just so shiny and sparkly, it's like having a bit of the sun on my finger! The store looked all fancy with the jewelry, and the folks working there were so friendly and helpful. They helped me choose the perfect ring for my mom's birthday, and even wrapped it up real nice. Can't wait to go back and treat myself to more bling someday, for sure!
Recent engagement ring resizing
My time at Helzberg has been a bit up and down over the years. It really depends on who helps you out. Thankfully, I've got two go-to people at my local store who always provide top-notch service. One of them helped my husband choose my engagement ring, and now I always turn to her for cleanings or any other jewelry stuff. She knows her stuff and pays attention, which makes every visit a good one. On the flip side, there have been times when I left the store feeling let down and swearing I wouldn't come back for a while.
I've also had some problems with their custom jewelry service. The choices were limited, and it wasn't as personalized as they claimed. It took a few tries to get my grandmother's stones into a wedding band that would fit around my mother-in-law's marquise ring. And I had to go back for fixes because the ring kept bending and diamonds kept falling out. Dealing with these issues was frustrating, but the staff did try to make it right.
In short, I'd say find the right person at the store who meets your needs. Once you do that, your time at Helzberg will be much better.Earrings for my mom
I went to this jewelry store and met this really nice lady named Sandy. She was so helpful and helped me choose the perfect pair of earrings for my mom's birthday. They were shiny and sparkly, just how my mom likes them. Sandy made the whole experience so enjoyable and easy, it felt like I was a princess shopping for jewelry!
Diamond engagement ring
I bought a diamond engagement ring here not too long ago and my experience was alright. The staff were helpful in helping me choose the perfect ring for my partner, but I did feel a bit rushed to make a decision. They had a good selection, but I thought the prices were a bit steep compared to other stores I had visited. The delivery was quick, and the ring came in good shape.
Ring purchase
I wasn't too impressed with my experience at this place. The staff didn't seem too interested in helping me find the right ring for my significant other. The selection was pretty small, and the prices were higher than other jewelers I've been to. I wouldn't recommend shopping here if you want a good shopping experience.
About Helzberg Diamonds
Helzberg Diamonds is a jewelry retailer founded in 1915 by Morris Helzberg in Kansas City, Missouri, United States. The company specializes in a wide range of jewelry products, including diamond engagement rings, wedding bands, and an assorted collection of gemstone jewelry. Over the years, Helzberg Diamonds has grown significantly, expanding its presence with numerous stores across the United States. The company prides itself on its commitment to quality, service, and ethical sourcing of its diamonds and gemstones. Helzberg Diamonds has also been recognized for its customer-focused approach, offering personalized shopping experiences both in-store and online.
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Categories Helzberg Diamonds
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Seite online seit: June 25, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Diamond ring
Eh, so the diamond ring I got from that place is just so shiny and sparkly, it's like having a bit of the sun on my finger! The store looked all fancy with the jewelry, and... Read onBy: Carole Cummings