Grunt Style - Reviews and experiences

I was kinda bummed at first because the company wasn't keeping in touch with me. It took a whole week for me to finally get some email updates after I placed my order. Turns out, I was the one causing the problem by blocking their emails without knowing. But once the folks in customer service figured this out, they were super fast in contacting me to sort things out. Even though things didn't start off great, the jacket I got was way better than I thought it would be, and it came way quicker than I imagined. The style and quality of the material totally blew me away.

I picked up some awesome clothes back in November, but now I can't get through to anyone at their customer service. I've called so many times, but it just keeps ringing. I got all my Christmas gifts from them, now I'm freaking out. I wish I had checked out the reviews about their shipping ahead of time. I really hope they respond to my emails soon, or else I'll have to report them for fraud.

As a new customer, I placed my order thinking it would ship in two days, but now it's been six days and still no update. I've sent many emails and tried calling, but no one has gotten back to me and I can't reach anyone by phone. I wanted this to be a birthday present, but now I have to find something else because of the lack of communication and delays. I'm really disappointed with this experience and won't be ordering from this company again.