Gorilla Wear - Reviews and experiences

Been waiting ages for this order. No tracking, no replies to my emails for two weeks. Finally it showed up after 18 business days, so that's something. I wear the pieces for quick shifts at work and for running weekend errands, so timing matters. Customer service was slow and left me checking every morning, but happy it arrived. A small apology and clearer updates would’ve helped.

I was staring at the tracking page and wondering if this order was lost in the void. I almost didn't buy because of slow shipping windows and mixed reviews, so I was cautious — that worry wasn't gone after delivery. The box took ages, arrived late, and one t‑shirt I paid for was missing with no note on the packing slip. I had to reach out; they said it was a packing issue and offered a refund or replacement. I replied days ago with my choice and haven't heard back. The stuff that arrived is decent — comfy and true to photos, so overall a mixed, frustrating experience.