Glossy Box - Reviews and experiences
Dec 2023-May 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (23)
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Email spam and customer service issues
Email spam and customer service issues
CommunicationI've been dealing with Glossy Box for a while now, and I've asked them multiple times to stop sending me emails for new customers. Even after all my attempts, I kept getting emails and daily offers to sign up again. I had to eventually cancel my subscription and mark their emails as spam to finally get some peace. The worst part was when they wouldn't give me their address for the regulatory board and wouldn't delete all my info from their system. I've complained many times, only to be told I would get a reply in 2 days and then heard nothing. The way Glossy Box disregarded my privacy and UK laws is concerning, and it makes me question how they handle personal data. Plus, the box content was boring and repetitive compared to other similar services. I won't miss their below-average boxes, that's for sure.
About Glossy Box
Glossy Box is a beauty subscription service that curates high-end beauty and wellness products, delivering them directly to subscribers' doors on a monthly basis. Founded in 2011 in Berlin, Germany, Glossy Box quickly expanded its service to several countries around the world, including Canada. The company aims to introduce consumers to new products by providing them with a selection of sample-sized beauty items, which can include anything from skincare and makeup to haircare products. Subscribers receive a beautifully packaged box each month, containing a mix of both well-established brands and emerging gems. The service operates on a subscription model, offering various plans to suit different preferences and budgets. Glossy Box's approach allows customers to discover and try out new products in a convenient and cost-effective way, without the commitment of purchasing full-sized items.
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Last update: November 29, 2024
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