GlassesUSA reviews

Ordering prescription glasses from this company was so easy, eh! I had no trouble at all finding my way around the website and entering my prescription. Everything went super smoothly, no issues at all. And my glasses arrived in no time - so fast! I'll definitely be coming back to order from them again.

The delivery was really quick once my glasses were ready, which I was glad about. But it did take a bit longer than I thought for my lenses to get made because of how complicated they were. On the bright side, returning them was fast and easy, and I got a refund that was even more than what I originally paid.

This website is so slow at updating me on my order. It's like waiting for my little brother to clean his room - takes forever! Plus, it's taking forever to confirm my prescription. When am I going to get my glasses already? The wait is driving me crazy! And customer service is a whole other story. I just want to speak to a human, not a robot!

The process of customizing my glasses online was super easy. I could easily find my way around the website and design my glasses just the way I liked. Being able to personalize both the frames and lenses was a big plus for me. The prices were pretty fair too, which definitely made me more likely to buy. The only drawback was that the delivery took a bit longer than I expected. But all in all, as a first-time user, I had a really good experience.

Ordering was so easy, eh? This was my first time ordering from this website and I gotta say, I was pretty impressed with how simple it was. Everything went nice and smooth. But hey, I'm hoping that the pricey glasses I ordered are as good as the ordering experience. Thanks a bunch, Joey P.

So I bought these glasses online, eh, and ran into a little hiccup with the delivery address. Even though I always make sure my address is up to date on all the platforms, the order still ended up going to my old spot. I was pretty flustered and puzzled about it, but luckily the customer service folks were able to sort it out in the end. I'm glad things got fixed, but now I'm not so sure about buying stuff from them in the future, you know?

As someone who's been a customer at this eyewear store for a while now, I gotta say their stuff is top-notch quality. I've never been let down by the glasses I've bought here. And if there's ever been a problem, their customer service team is on it right away, either swapping out the product or giving a refund with no trouble at all. They've got a great variety of glasses to choose from, and I love that they offer discounts that make their prices even better.

I recently got a pair of prescription glasses from this company and had a really tough time. The online chat was slow and not very helpful, the 800 number didn't let me talk to a real person, and texting didn't work either. When the glasses showed up, the prescription was right, but the arms were all crooked, which made the lenses wonky and impossible to wear. I tried reaching out to customer service multiple times, but couldn't get the issue resolved or get a refund. Dealing with this took me 3.5 hours, and it was really stressful, especially since I needed those glasses urgently in between my cancer treatments. The lack of actual human interaction and good customer service was disappointing and just made things harder. Based on my experience, I wouldn't recommend this company to others.