GiftsForYouNow - Reviews and experiences

I recently ordered a personalized gift from this company but had to cancel it shortly after. The customer service experience has been super frustrating ever since. I was told I'd get a refund for the cancelled order, but it's been almost two weeks and still no sign of it. I've called their customer service department multiple times but all I get are empty promises and excuses. It's not cool to hold onto a refund when the order has been cancelled. I'd suggest others to think twice about dealing with this company after what I've been through.

Man, I'm so ticked off at this company. I bought some stuff from them and got a confirmation for one order, but turns out they charged me twice for the same things, at two different prices. Sneaky, eh? And their website conveniently had a glitch that made me accidentally buy the items again at a lower price. Like come on, seriously? And then they didn't even bother to send me a confirmation for the second order until days later, only after I reached out to them. To top it off, they're saying I can't return the items because they're apparently "personal items." What a pain! And good luck getting a refund or sorting things out with their customer service - talk about a headache.