Gentlebands

Gentlebands - Reviews and experiences

Average rating
8.0 /10
Based on 22 reviews
Nov 2023-May 2024
Star distribution
56x
48x
35x
22x
11x

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Reviews (22)

Ring purchase

Service

So I bought a ring from this company not too long ago and I gotta say, I was really impressed with the whole thing. I found out about them from an ad on social media and their rings just caught my eye. Picked out my favorite one, placed an order, but turns out I ordered the wrong size. Luckily, Sarah from customer service was super helpful and sent me a ring sizer right away. Got the right size pretty quickly after that. I definitely suggest checking out this company for their awesome customer service and gorgeous products.

Wrong size ring

Service

So, I made a mistake and ordered the wrong size ring, oops! But the people at this shop are so friendly! I sent them an email over the weekend, even though they're supposed to be closed, and got a response right away from Sarah on Saturday and Sunday! She was incredibly kind and said they would send me a new ring in the correct size even though it was completely my fault. I asked her some more questions in a few emails and she always replied promptly. We had some really nice exchanges through emails and now I'm a huge fan of this shop! Thank you Sarah and everyone at this place, you folks are amazing!

Black panther tungsten and meteorite ring

Service

I was kind of bummed at first when I found out I got the wrong size for the black panther tungsten and meteorite ring I ordered. But the customer service folks were amazing and helped me out with getting the right one. The ring is just like they said - super cool and different. Actually feels pretty nice to have on, even for me, not being a big jewelry person.

Ring replacement

Service

Hey there, so I made a mistake ordering the wrong size ring at first, my bad. But let me tell you, these guys were great! They responded quickly, offered me a replacement, and now I have the perfect ring. Their customer service is amazing, they really went above and beyond to make sure I was satisfied. The ring itself and the packaging were both really impressive. I would definitely recommend them.

Engraved ring for boyfriend

Service

I got this really nice engraved ring for my boyfriend who is a diesel mechanic. Unfortunately, it ended up breaking in half when his fingers got smashed at work. I sent an email to customer support and they sent me a replacement within two weeks, no charge. I'm really impressed by the lifetime warranty and the great support team.

Tungsten ring purchase

Service

I just bought a Tungsten ring for my fiancé from this company. Unfortunately, when it arrived, it was too small and my fiancé didn't like it. I reached out to the company for a return and I was pleasantly surprised by how great their customer service was. They responded quickly, within 24 hours, and the staff was really understanding and helpful. They gave us different options, and even let us choose another ring without any extra cost. Even though we didn't find a replacement, they processed a full refund without any issues. Plus, they engraved the ring for free, which made it even more special. Overall, I'm super impressed with the customer service and professionalism of this company.

Simple but stylish ring

Service

I recently bought a ring from this company and it was exactly what I wanted - simple but stylish. The only problem was that it was a bit too big for my finger. But, their customer service was amazing. They offered me a replacement right away and made sure I got it quickly. I was really impressed with how they dealt with the issue and how much they cared about their customers. I would definitely suggest them to anyone in search of high-quality jewelry with top-notch customer service.

First ring purchase

Service

I just bought a ring from this company for the first time. At first, I was happy with how fast they responded when the ring was too big. They offered to replace it with a smaller one for free, which I thought was nice. But then when I got the replacement ring, it had the right engraving but was a totally different ring and a whole size bigger than what I needed. I reached out to customer service with pictures showing the mistake, but they said I was mistaken. After some arguing back and forth, they finally sent me the right ring.

Gold tungsten radiance ring

Service

I got this super cool ring for my stepdad's birthday, and let me tell you, it was shiny and nice. He wears it all the time and it hasn't done any weird stuff like turning his finger green. When it accidentally broke from a fall, the company totally came through and sent us a brand new one for free! Seriously, best customer service I've ever experienced!

Wedding ring purchase

Service

I was so happy with my visit to this place. The service was amazing and the product was even better than I expected. The ring I bought was gorgeous, and the packaging was really nice. I was really impressed with how well they took care of everything.

Ring exchange

Service

I changed a ring I bought for my partner as a thank you present during my pregnancy. The folks in customer service were so nice and understanding when my partner didn't love the first ring. They were happy to let me swap it out and even let me pick two rings of the same value, and keep the original as a present. The people in the store were really friendly and went the extra mile to make sure I was happy with my choice. I'm really pleased with the service I got.

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About Gentlebands

Gentlebands is a distinguished company in the men's rings industry, known for their exceptional craftsmanship, sustainable materials, and family-owned workshops. Established in 2017, Gentlebands has been redefining men's ring designs by incorporating unconventional materials and offering personalized options. Their rings are not only visually appealing but also durable and comfortable to wear. With a variety of unique products made from materials like dinosaur fossils, whiskey barrels, and Damascus steel, Gentlebands ensures longevity and customer satisfaction. Their customer service is exceptional, with knowledgeable consultants available to assist with any queries. Gentlebands also offers a hassle-free return policy to guarantee customer confidence and satisfaction. Reviews and feedback from customers contribute to shaping the company's products and services.

Contact Information

1110 Adams St

80206 Denver

United States

📧 hello@gentlebands.com

🌐 gentlebands.com

Categories Gentlebands

Last update: November 29, 2024

Website (Partner link)

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