
GeekBuying - Reviews and experiences
Oct 2023-Nov 2025
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (41)
Loading reviews...
Really quick
Really quick
ServiceReally helpful, moving.
Tiny win
Tiny win
ServiceWas nervous about moving, doubts gone, relieved.
Really solid help
Really solid help
ServiceWas doubtful, product feels great, she helped set it up, honestly
Unexpected little win
Unexpected little win
ServiceI called on a whim and they handed me a coupon right away when I asked, which was weirdly nice. Pre- and post-sale support actually followed through—unlike other shops—and that little surprise made the whole buy feel easy.
Three buys, zero drama
Three buys, zero drama
ServiceTotally worth it — smooth from start to finish. I needed a bigger setup because my old printer kept failing mid-print and I was fed up, so I ordered the V400 package. Support was super quick when I accidentally ordered the wrong model; they sorted it, I paid the small difference in minutes and moved on.
Order change request
Order change request
ServiceI had to make a change to my order not long ago, and the chat agent who helped me out was super quick and efficient. It took no time at all, maybe just a few minutes, to get everything sorted. Not only did they fix my request right away, but they also gave me back the extra money I paid for the item that was cheaper. I was really happy with the customer service I got – it was top-notch!
Xiaomi OSOTEK S9 Pro Cordless Handheld Vacuum Cleaner Repair
Xiaomi OSOTEK S9 Pro Cordless Handheld Vacuum Cleaner Repair
ServiceEh, so I got this new Xiaomi OSOTEK S9 Pro Cordless Handheld Vacuum Cleaner from GeekBuying, right? I gotta say, I was totally blown away by how awesome it is. But then, I messed up and broke a piece of it, my bad. But you know what? GeekBuying totally came through and fixed it up in less than a week, even though they didn't have to. Their customer service was top-notch and they were super quick about it. I've bought other stuff from them too and it's always been smooth sailing. I definitely recommend GeekBuying for all your online shopping needs, eh.
Three Product Order
Three Product Order
ServiceI recently bought some stuff on this website, eh, and was pleasantly surprised by their customer service, I tell you what. I ordered three things a couple days ago and was already told they were shipped, eh. But when I needed the invoice right away, it wasn't showing up on my account or order confirmation. So, I reached out to their chat support on the website, and let me tell you, Tiffany was quick to give me the info I needed in less than 5 minutes, eh. She was not only quick, but also super kind and helpful. I've never had such fast and efficient customer service from any company before, and truthfully, I didn't expect it from this site, eh. I'm really impressed with their customer service and will definitely update my review after I get my order to let you all know how the package and products turned out, eh.
Ender 3 - Awesome customer help
Ender 3 - Awesome customer help
ServiceI bought an Ender 3 for a really good deal. When I was putting it together, I made a mistake and got an error code, but the folks at GeekBuying were so helpful and sent me some extra parts. Disaster avoided, phew!
New account creation
New account creation
ServiceI had to make a new account because I messed up the first one, but live chat helped me fix it really quickly! Thank you so much for your fast help, you're awesome!
Order address change
Order address change
ServiceI recently had to ask them to change the delivery address for something I bought on GeekBuying. They were super quick and helpful, which you don't always get in France. Their customer service team was top-notch and really knew their stuff. Hats off to them for a great job!
About GeekBuying
GeekBuying is an online retail company specializing in consumer electronics and technology-related products. Founded in 2012, the company has grown to offer a wide range of products including smartphones, tablets, TV boxes, RC and hobby toys, wearable devices, and computer and networking accessories. GeekBuying focuses on providing customers worldwide with high-quality electronics and gadgets at competitive prices, ensuring a comprehensive shopping experience through their website. They are known for their commitment to customer service and the availability of the latest products in the tech industry.
Contact Information
Categories GeekBuying
Related companies
Last update: November 8, 2025
Website (Partner link)Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.




Comments
Be the first with a response!