GeekBuying - Reviews and experiences

I needed the scooter for commuting - the charger died before the one-year warranty ended. Geekbuying sent a replacement fast; I knew I was happy when it charged and I got to work on time.

I spotted this seller on a cycling forum after a friend tipped me and bought an e-bike. First unit had a manufacturing fault so I had to return it — a bit of a hassle, but their support was quick, competent and kept me informed through the refund. Not perfect (packaging could be better), but I reordered and I'm reasonably happy.

I was loading the third bike into the garage when I noticed one display acting up — annoying, right? Contacted support, they asked a few questions and shipped a replacement computer. Took a few days, arrived fine. Really solid service; I'd tell others to call them quick.

I actually spotted this bike on a buddy's Instagram and was tempted right away, but I had doubts about sizes and shipping differences — and rightly so. Changing the shipping country sneaked in a men’s model and I ordered the wrong one. I messaged support in the chat, they fixed it fast, cancelled and promised a refund in three business days. Not perfect, but service took the worry away.

I had a small issue and they re-shipped the item right away, no fuss. Still a little cautious after past bad buys, but honestly pretty happy now.

I first spotted the RG556 on a Reddit thread and bought it from Geekbuying. The console worked at first but the touchscreen went dead after about a week. I opened a support ticket; replies were straightforward and they sent a replacement screen free of charge. The part arrived quickly, though fitting it was fiddly — tiny screws and awkward ribbon cables — so I used a teardown guide. After reassembly it’s working fine. I told a buddy about their support; not perfect, but reliable.

I got this awesome new gadget that broke after using it for almost a year. I reached out to customer support and they were super nice and helpful. They said to send it back and after a week, they let me choose a new one around the same price. A week later, my new toy showed up and it works great! The communication was quick and clear, and the support was really kind.

I picked up this super cool projector the other day, but when I opened the box, there was this weird stain on it. I was totally bummed out because I was really looking forward to setting it up and trying it out. But I decided to reach out to customer service, and let me tell you, they were so friendly and helpful! They swapped it out for a brand new one right away, no hassle at all. I was over the moon because the projector was on sale for a really good price. Definitely the best customer service I've ever experienced!

I got this Anbernic RG35XX as a present from an online store, eh. I gotta say, it was really awesome and I had a blast using it for a few months, you know. But then, outta nowhere, the screen decided to call it quits after just three months, eh. So, I reached out to GeekBuying's support team, and let me tell ya, they were top-notch! They got back to me real quick and sorted out sending me a new device with no fuss at all. I gotta give 'em props for being so efficient and helpful in fixing the issue. Thanks a bunch for the stellar service, eh!

I've been ordering stuff from this online store for a bunch of years now, and I've always been happy with what I've gotten and how they treat customers. But, I ran into a problem recently with a wonky battery in something I bought. I got in touch with them, and they came back to me quick, sending out a new battery right away. I was really impressed by how fast they fixed the problem and how willing they were to help me out.

I just bought something online, but then I changed my mind and decided to cancel it. The whole process was pretty simple and easy. The only small problem I had was figuring out where to click for "return or cancel" on the website at first. It would be good if they could make it easier to find that button in the future. In the end, I was really happy with how quickly and efficiently the customer service team helped me cancel my order.