FUN.com - Reviews and experiences

Awful experience! I ordered something in 2021 and never got it or my money back. Customer service hasn't gotten back to me in over 2 years. I wouldn't suggest this company to anyone.

I just bought the Ghostbusters ghost trap from FUN.com and I'm so let down by how low-quality it is. The paint job is a mess, all sloppy with spray marks everywhere. And to top it off, there were no instructions included, so it was a nightmare trying to put the batteries in. Even when I finally got them in, there was no sound, just lights. And after only two weeks of using it, the trap door fell off and the plastic started to crack in the middle. The return policy for international customers is a joke - I had to wait two weeks for it to arrive in Australia, and then only had 14 days to return it. When I contacted customer service with pictures of the problems, they basically brushed me off because of their strict return policy. My partner had to open up the trap and found out that the sound wiring wasn't even connected, so we had to buy a soldering iron to fix it ourselves. But even after all that, the trapdoor still doesn't work. For what we paid, this product is a huge letdown and I would recommend avoiding it and this company altogether.