Frette

Frette - Reviews and experiences

Average rating
4.2 /10
Based on 4 reviews
(Jan 2024-Apr 2024)
Sterverdeling
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Reviews (4)

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Online purchase issue with coupon code

5.0

So, I had this annoying situation with an online purchase where I tried to use a coupon code on a website from the UK. When I got the invoice, I saw that the discount had been added to the VAT, so I ended up paying the full price without any discount. I reached out to customer support and sent them screenshots from their website proving that the coupon code should have been applied to my purchase. Even with all that proof, they still said the code couldn't be used on that item. It was really frustrating and misleading, and I had to shell out more money than I thought I would originally.

Detailed Ratings
Order6.0
Service4.0
Price2.0
Delivery8.0
Would buy here again No

Luxury bedding purchase

3.0

I gotta tell ya, my experience with this company was so disappointing. The website made it seem like they had top-notch products and fast delivery, but boy was I wrong. The whole ordering process was a mess and super confusing, didn't have a clue when my stuff was gonna show up. And don't even get me started on the customer service - they were useless and just wanted to get me off the phone. Plus, the prices were way too high, coulda found the same stuff for way less somewhere else. And let me tell ya, the delivery was a disaster - my package showed up late and all banged up. Total let down, no other way to put it.

Detailed Ratings
Order4.0
Service4.0
Price2.0
Delivery2.0
Would buy here again No

Lux Precale sheets

4.0

Don't let the fancy name fool you, these sheets are thin as paper! I could almost read a newspaper through them. And let me tell you about the customer service - when I tried to return them, they pulled out a final sale policy that was hidden in the fine print. It's totally absurd for a brand that says it's all about luxury! Don't waste your money, stay away from these sheets.

Detailed Ratings
Order6.0
Service4.0
Price2.0
Delivery4.0
Would buy here again No

Lux Percale Sheets on Sale

5.0

I just bought a fancy set of percale sheets on sale, and let me tell you, it was a huge disappointment. These sheets were terrible quality - they felt rough, scratchy, and like they would catch on everything. Even after washing and ironing them twice, they still felt uncomfortable.

Detailed Ratings
Order6.0
Service4.0
Price2.0
Delivery8.0
Would buy here again No

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About Frette

Frette is a luxury textiles company known for its high-end linens and home furnishings. Founded in France in 1860, Frette originally provided linens to European aristocracies, including Italian royal families. The company is renowned for its superior quality, craftsmanship, and use of fine materials such as Egyptian cotton, making it a preferred supplier for world-class hotels, discerning homeowners, and luxury hospitality establishments. Over the years, Frette has expanded its offerings to include a variety of home textiles, maintaining its reputation for luxury, elegance, and exceptional quality.

⤤ Website (Partner link)

Contact Information

🌐 frette.com

Last update: November 29, 2024

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