Frasier Sterling - Reviews and experiences

Let me tell you, dealing with this jewelry brand was a complete nightmare. I got a necklace during a promotion and it took a whole month to finally arrive at my house. By that time, the event I wanted to wear it to had already happened. When I tried to cancel my order after three weeks of waiting, they flat-out refused to give me a refund. Can you believe it? And don't even get me started on their condescending tone in all our email conversations. Calling me names like "babe" or "sweetie" doesn't make it okay that the necklace broke after just one time wearing it.

I made a mistake and accidentally ordered something, oops! I was kinda worried at first because I couldn't reach them, but when I messaged them on Instagram, they were really nice and cancelled my order right away. I got my money back within a day and a half, which was way quicker than I thought, eh!