Frank & Eileen

Frank & Eileen - Reviews and experiences

Average rating
5.6 /10
Based on 7 reviews
Dec 2023-Apr 2024
Star distribution
50
40
34x
23x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (7)

Return process frustration

Returns & Refunds

I'm really disappointed with how the return process works at this company. I've sent a bunch of emails and tried calling them, but I haven't heard anything back from customer service. It's worrying to see that other people have had the same issues, like what I read in online reviews. The lack of communication and help is shady, especially since I've spent a lot of money with them. I wouldn't suggest buying from this company.

trousers

Returns & Refunds

Why would anyone even bother shopping here, eh? I thought I was getting a good pair of pants, but what I got was a huge letdown. The quality was so bad, and on top of that, their return policy is a total joke. I tried to send back the pants like they said I could, but the return process online is a total mess. I tried contacting them by email and phone, but no one even bothered to get back to me. Do yourself a favor and shop somewhere else, eh.

Jeans and shirt

Returns & Refunds

I got these really awesome pants and a shirt from this store, eh. But when I went to return them, they only gave me some of my money back! They took $71 from me, not cool, right? And their customer service is brutal, no one responds to your emails or calls. Totally sketchy company, avoid buying anything from them, eh!

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About Frank & Eileen

Frank & Eileen is a fashion brand known for its high-quality, classic shirts. The company was founded in 2009 by Audrey McLoghlin with the aim of creating the perfect women's button-up shirt, inspired by her grandparents, Frank and Eileen. The brand prides itself on using the finest Italian fabrics and producing its garments in California, emphasizing craftsmanship, sustainability, and ethical manufacturing practices. Over time, Frank & Eileen has expanded its product line to include a variety of clothing for both men and women, while maintaining a commitment to quality and timeless style.

Contact Information

🌐 frankandeileen.com

Categories Frank & Eileen

Last update: November 29, 2024

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