
Foot Locker - Reviews and experiences
Nov 2023-Mar 2024
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Reviews (18)
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Shoes
Shoes
Returns & RefundsEh, like, this store is seriously the worst. I ordered shoes online, and when I wanted to send them back, they slapped me with a restocking fee for no good reason! I phoned them up to talk about it, and they were super rude, saying "tough luck, that's our rule." Seriously, what gives? I reached out to Paypal, and now they won't even reimburse me for another item I sent back. They're just hanging onto my things and my cash. It's totally not fair, eh!
Purchased shoes
Purchased shoes
Returns & RefundsI recently bought some shoes at this place and it was a big letdown. I ordered them online and they were supposed to be in stock, but then I got an email saying they were actually sold out and my order got canned. It was really annoying, especially since I used a gift card for the purchase and now I don't even have it anymore. I have to go through the whole process of asking for a new one just because they couldn't come through with my order. Also, I've noticed that the shoe boxes are usually all messed up when they arrive, which makes me wonder if the products are even real.
Jordan 6 Rings
Jordan 6 Rings
Returns & RefundsI just got a new pair of Jordan 6 Rings from Foot Locker online. Even though I got the right size, I struggled to get my feet in because of some weird design issue. That was a letdown, so I decided to send them back. But then I saw they charged me $6.99 for a "RETURN ADJUSTMENT." They didn't say anything about that on the site, so it felt like a sneaky move. This whole thing left a bad taste in my mouth, and I won't be shopping at Foot Locker again. If you're thinking about buying shoes, I recommend going straight to the official stores like Nike to avoid any surprise fees.
Shoe and Clothing
Shoe and Clothing
Returns & RefundsI had a really frustrating time at Foot Locker, eh. I went to return a small item and they hit me with a surprise $6.99 restocking fee. They never mentioned this fee during the return process or on their website in the return policy. When I contacted customer service for answers, they just sent me a link that didn't say anything about a restocking fee, eh.
Online order experience
Online order experience
Returns & RefundsI recently had a disappointing experience ordering online with this retailer, eh? This was my second time trying to make a purchase, and unfortunately, it ended in frustration once again. After placing my order and being charged, I was told that they had to cancel it. And even though the money went through, I never got a refund for either of my canceled orders. This lack of communication and follow-through on their part was pretty frustrating and now I'm not sure I want to order from them again in the future, eh.
Pair of shoes for my son
Pair of shoes for my son
Returns & RefundsSo I bought my son a pair of shoes at this store, but they didn't fit right. I tried to exchange them and it turned into a total nightmare because the customer service was terrible and nobody communicated properly.
About Foot Locker
Foot Locker, Inc. is an American multinational corporation that operates as a retailer of footwear and sportswear. Founded in 1974, its headquarters is situated in New York City. The company operates in approximately 28 countries worldwide, including a notable presence in Canada. Foot Locker specializes in selling athletic shoes and apparel, catering to a wide demographic that ranges from professional athletes to casual customers seeking sports-inspired fashion. Over the decades, Foot Locker has expanded its portfolio to include a variety of subsidiary companies, such as Kids Foot Locker, Lady Foot Locker, Champs Sports, and Eastbay, allowing it to serve a broader market with specialized products. The company's history is marked by strategic expansion and adaptation to changing market trends, positioning it as a key player in the global retail industry for athletic wear.
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Categories Foot Locker
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Last update: November 29, 2024
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