Fame And Partners

Fame And Partners - Reviews and experiences

Average rating
5.8 /10
Based on 22 reviews
Nov 2023-Apr 2024
Star distribution
50
44x
38x
27x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Dress purchase

Returns & Refunds

My experience with this company was just awful. I ordered a dress thinking it would be perfect, but when it arrived, I didn't like it at all. I contacted customer service right away to return it, but they didn't get back to me for weeks. Finally, when they did, they blamed it on some technical issue with the return label. It was so annoying! I had to deal with it myself and dispute the charge with my credit card. Then I had to send the dress back on my own dime because of their strict 30-day return policy. The customer service team was so unhelpful and hardly communicated with me. It was really frustrating.

Two average dresses

Returns & Refunds

I ordered two dresses from this company and I was not very happy with what I got, especially considering how much I paid for them. I've been trying to get in touch with their customer service to get a return label, but they're not responding quickly and it's been frustrating. It's shady that they don't even pick up the phone and the voicemail doesn't even say the company's name. It makes me doubt if this company is legit or not. Overall, I'm pretty disappointed with my experience and it's made me feel cautious.

Dress purchase

Returns & Refunds

Recently, I bought a dress from this company, but it didn't fit right. I've been trying to return it, but I'm having a hard time reaching their customer service. I've tried contacting them many times to get the right return address or shipping label, but I haven't heard back. This lack of communication is making it really tough for me to return the dress and get my money back. I'm feeling frustrated and left in the dark.

Disappointing purchase

Returns & Refunds

My experience with that online store was a total letdown. I bought a fancy dress not long ago, but when I got it, it didn't look as good as it did online. I asked to return it right away, got the okay and a return label. I sent the dress back the next day, but I still haven't seen my money back. I've sent so many emails asking about my refund, but no one has answered. It's just not right - they need to communicate better and give me my money back. This is not how you treat your customers.

Ill-fitting dress

Returns & Refunds

I bought a dress from this company, but it didn't fit me at all. I went through the return process, but I was supposed to get a return label which I never received. I've tried emailing and chatting with them, but no one has gotten back to me. It's really annoying that there's no phone number for direct contact.

Custom dress order issue

Returns & Refunds

I had a terrible experience with this company when I ordered a custom dress. The dress I got was way too long, totally their mistake. When I tried to return it, the website was not working. I emailed customer service and they admitted the problem with the returns link, but didn't help me out quickly. Even after sending several emails, I haven't heard back in almost a month. The lack of communication and responsibility has really annoyed and let me down.

Unfortunate experience

Returns & Refunds

I'm super bummed about my experience with this company. The product wasn't great quality, and returning it ended up costing me a ton of money. The materials seemed really cheap, and all in all, it was a letdown. I definitely wouldn't suggest buying from them.

Dress return issue

Returns & Refunds

I'm having trouble trying to return this dress because the company's return system is all messed up and they're not able to send me a label. I took photos, filled out a claim, but it's been a whole month and I haven't heard anything back. All I want is my money refunded!

Bought a dress

Returns & Refunds

So I picked up this dress that I thought would look amazing, but when I put it on, it didn't fit me properly at all. I was really disappointed because I had my heart set on wearing it to my cousin's wedding. I tried to send it back, but they wouldn't give me a return label even after I emailed and called them multiple times. I even ended up filing a complaint with BBB and had to dispute the charge with my credit card. It was such a frustrating experience.

Dress return chaos

Returns & Refunds

I was so frustrated with the return process from this company, eh. The return portal was down for over a week, and when I contacted customer support, all I got was a standard reply saying they would send a return label once the portal was back up. It was a total nightmare trying to get a simple return processed, and I felt like they weren't taking my concerns seriously. Plus, they didn't mention that the dresses ship from China when I bought them, so the delivery took longer than I thought. Overall, it was a disappointing experience that I hope I don't have to go through again.

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About Fame And Partners

Fame and Partners is a fashion company that specializes in providing customizable, made-to-order women's clothing with an emphasis on sustainability. Founded in Australia in 2013 by Nyree Corby, the company aims to reduce fashion's impact on the environment by minimizing waste through on-demand manufacturing. Fame and Partners offers a wide range of clothing options, including dresses for various occasions, with the unique selling point of allowing customers to tailor their garments according to their style preferences and measurements. This approach not only promotes a more sustainable consumption model by reducing excess inventory but also caters to a diverse set of body types and personal styles, aligning with a more inclusive fashion industry ethos. The company has garnered attention for its innovative approach to eco-conscious fashion and has been a part of the broader movement towards sustainability in the industry.

Contact Information

529 S. Broadway

90013 Los Angeles

United States

📧 team@fameandpartners.com

🌐 fameandpartners.com

Categories Fame And Partners

Last update: November 29, 2024

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