Fabricville - Reviews and experiences

I've made a few orders online before and didn't have much of an issue, I got the items within a week. They had a great Thanksgiving sale, initially I went in-store but it was too crowded so I went to make my order online. This time however a week went by and it still hadn't shipped, it's only supposed to take 2-5 business days. So I email customer service and 1) they don't keep the items I ordered in the warehouse (about half my order) and 2) there was an issue with their supplier so it was causing an "extended delay" and my only option was to wait an undetermined amount of time or remove the items from my order altogether. I chose to take them off because I was tired of waiting. I think my main frustration here is there was no indication there was going to be a delay in shipping, nothing on the website, no email sent. I do not want to deal with that again, that's not treating customers' time with respect, so I'll be buying things elsewhere from now on.