Electronic Silk Road

Electronic Silk Road - Reviews and experiences

Average rating
9.0 /10
Based on 21 reviews
Nov 2023-Apr 2024
Star distribution
55x
413x
31x
22x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

iPad cover purchase

Returns & Refunds

Hey there, so I bought this iPad cover but then I realized I wanted something different. I reached out to them and this really nice gal named Daisy helped me out right away. She sent me all the shipping info and once I gave her the tracking number, my refund was processed super quickly. They even offered me a discount if I decided to keep the cover, and gave me a discount on my next purchase. Their service was top-notch, I'm really pleased with the whole experience!

Keyboard case for iPad Pro 11"

Returns & Refunds

I gotta say, this keyboard case for the iPad Pro 11" is amazing! It's versatile, tough, and dependable. I really like how it can be set at different angles and how well it works. Plus, the customer service was top-notch. Even when I got a faulty product with a trackpad problem, they quickly sent me a new one without any trouble. The staff's willingness to fix the issue and provide great service really impressed me. All in all, I'm super happy with my experience at this store.

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About Electronic Silk Road

Electronic Silk Road (ESR) is a global tech company headquartered in Hong Kong, China, and founded in 2009. ESR specializes in creating products that make tech easy to handle, offering a wide range of phone accessories, electronic devices, and car accessories. With outlets in Singapore and Australia, ESR operates 10 million square meters of warehouse space across China, India, Japan, and Korea. Customers can browse and purchase items online through ESR's website, with free shipping on qualifying orders and a hassle-free refund policy. ESR also offers gift cards for convenient shopping experiences. Share your feedback and experiences with ESR to help the buying community and improve customer services.

Contact Information

🌐 esrgear.com

Categories Electronic Silk Road

Last update: November 29, 2024

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