Electronic Silk Road - Reviews and experiences
Nov 2023-Apr 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (21)
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Slow and unresponsive customer service
Slow and unresponsive customer service
CommunicationThe customer service at this store is terrible. They never answer my emails and there is no communication about my order or any delays. I had to wait weeks without knowing what was going on. It's frustrating and not okay.
About Electronic Silk Road
Electronic Silk Road (ESR) is a global tech company headquartered in Hong Kong, China, and founded in 2009. ESR specializes in creating products that make tech easy to handle, offering a wide range of phone accessories, electronic devices, and car accessories. With outlets in Singapore and Australia, ESR operates 10 million square meters of warehouse space across China, India, Japan, and Korea. Customers can browse and purchase items online through ESR's website, with free shipping on qualifying orders and a hassle-free refund policy. ESR also offers gift cards for convenient shopping experiences. Share your feedback and experiences with ESR to help the buying community and improve customer services.
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Categories Electronic Silk Road
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Last update: November 29, 2024
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