Eileen Fisher - Reviews and experiences

The service at the London stores in the UK is great, eh? The staff is always friendly and helpful, making the shopping experience super enjoyable. The products are top quality, and I've never been let down with my purchases. Sure, the prices can be a bit high, but I always snag some sweet deals during their sales. I really like how they use sustainable fabrics, it makes me feel good about supporting a company that cares about the environment, ya know?

This place is a total nightmare if you like feeling frustrated and like your business doesn't matter. They're super quick to take your money, but when something goes wrong, all you get are half-hearted sorrys or defensive comments like "What do you want me to do?" If you enjoy having your worth questioned while paying crazy prices, then this place is for you. The bosses really need to step in and talk to their staff before things get worse.

I bought a dress from this store and, honestly, I was super disappointed with their customer service. The person I talked to was so impatient and just plain rude, barely even polite. I was totally shocked by how I was treated and there's no way I'm buying anything from that store again after this terrible experience.