Dsquared2 - Reviews and experiences

they didn't fit and I returned them right away, but the return wasn't confirmed until Nov 13 because of DHL delays. After that the whole refund thing dragged on. Support was vague — different answers, no timelines, just "wait, high volume" over and over. I finally opened a bank dispute and only then did things move; got my money back eventually. Annoying road to a decent outcome, so I'm wary but it worked out in the end.

I wouldn’t rely on a quick refund. I bought a mattress because of chronic lower‑back pain and ended up returning it after it made things worse. The courier confirms they got my box over two weeks ago, but the refund for just over £500 still hasn’t hit my account. I’ve emailed and phoned a couple times and mostly get the same vague “there are delays” line, no real dates. Oddly, one rep did send a photo of the return scan, which was helpful — small relief — but it hasn’t moved the refund. I’m now setting up a chargeback through my bank.