Derek Rose - Reviews and experiences

The clothes from this company are really top quality. The customer service from the staff is amazing too. I had to swap an item for a bigger size not long ago, and it was so easy. I emailed them and they set aside the larger size right away so I wouldn't lose out on it. The swap was super simple, the new item was sent to a store close by for me to grab. The staff there were so nice and helpful, they made the whole thing easy and stress-free. It's obvious that this company cares about their customers and works hard to give great service.

About a year ago, I bought this hoodie and I really love it! The material is so good and it's super cozy. The other day the zipper broke and I was so sad. But I contacted customer service and they were awesome! They gave me a return label so I could send it back to them and they fixed it for free. I'm so impressed with their customer service, I'll definitely be coming back as a customer in the future.