
Deeper - Reviews and experiences
Oct 2023-May 2024
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Reviews (20)
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My warranty issue
My warranty issue
Returns & RefundsOh my gosh, I can't even believe how amazing the customer service was at this place! They sorted out my warranty problem in no time and I'm totally stoked with the result. Honestly, they're the absolute best!
Quick device replacement
Quick device replacement
Returns & RefundsDeeper really came through for me when I needed a quick device replacement. I was so impressed with how smoothly they sorted everything out and got me a new device in time for my trip to France. The staff was super friendly and helpful, which made the whole thing a breeze. I'll definitely be telling all my fishing pals about Deeper's speedy and dependable service.
Battery replacement service
Battery replacement service
Returns & RefundsI jut reached out to the company about my battery dying really fast. I sent them an email and got a quick reply within a few hours. I asked for a new battery, and Deeper picked up, fixed, and brought back my device in just a couple of weeks, even during the crazy Christmas - New Year time. They kept me in the loop the whole time and the service was amazing. I totally recommend their services to anyone who needs help.
Warranty repair service
Warranty repair service
Returns & RefundsI had a problem with one of my appliances, so I contacted customer support for help. They got back to me right away and said they'd check my appliance for free since it was still under warranty. They gave me all the forms I needed to ship it through UPS and kept me updated the whole time. I got my fixed appliance back in just two weeks. It was an easy and stress-free process.
Sonar charging issue
Sonar charging issue
Returns & RefundsI recently had to call customer service because I was having trouble charging my sonar. Turns out, I hadn't closed the two pieces together properly, and it caused some water damage to the important electronic bits. But, the customer service folks were super quick to help out and figure out the problem. They didn't waste any time and offered to send me a refurbished replacement for a good deal. The new one came in the mail really fast, and I'm so pleased with how it all turned out. I'm really thankful for the top-notch customer service I got from this company.
About Deeper
Deeper is a technology company known for developing and manufacturing smart electronic devices for outdoor activities, including fishing, scouting, and camping. Established in Lithuania in 2012, Deeper's most renowned products are its castable wireless fish finders, which are designed to enhance the experience of anglers by providing valuable information about fish location, depth, water temperature, and underwater structure. These portable devices communicate with smartphones or tablets via Bluetooth, allowing users to gain insights into the underwater environment and improve their fishing efficiency. Over the years, Deeper has expanded its product line to include various models of fish finders suited to different fishing needs and environments, and it has received numerous awards for innovation in design and technology within the outdoor and fishing industries.
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Last update: November 29, 2024
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