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Customer Service
The customer service I got from the staff at this place was amazing. They were super professional and friendly, really making sure they met all my needs. They knew their stuff and gave me all the info I needed to make a good choice. They were so quick to respond, you could tell they really care about making customers happy. I felt like a valued customer, which is hard to find nowadays in stores. I was really impressed with how they treated me and will definitely come back for more shopping.
Deeper Quest Bait Boat
I just got the Deeper Quest Bait Boat and I've been using Deeper products for a while now so I was really looking forward to it. I've always been amazed by how accurate and easy to use Deeper products are, and the Deeper Quest Bait Boat lived up to my expectations. The product is top-notch, performing even better than I had hoped in terms of reliability and performance. The design is smooth and practical, making it a joy to use out on the water. I'm sure this product will make my fishing trips even better.
App issue fixed
I had a little issue with the app, but the folks from customer service were amazing! They were so helpful and quickly resolved the problem. They were really friendly and made sure I knew how to prevent it from happening again. All in all, it was a fantastic experience!
My warranty issue
Oh my gosh, I can't even believe how amazing the customer service was at this place! They sorted out my warranty problem in no time and I'm totally stoked with the result. Honestly, they're the absolute best!
Quick and simple answers
I just bought something and had a few questions about it. The folks at Deeper customer service were super helpful and answered all my questions quickly and clearly. I was really impressed with how much they knew and how professional they were. I can't find anything to complain about with Deeper or their support team. I'm really happy with my experience and will definitely be shopping with them again.
Sonar system versatility and long battery life
I've been using the sonar system for a few years now and let me tell you, it's been a game-changer for me. Compared to other systems out there, this one is super versatile. Whether I'm out on my boat, cruising in my kayak, or just chilling on the shore, it's the perfect tool for all my fishing adventures. I've had some epic fishing sessions that lasted up to 6 hours and guess what? I still had over 30% battery left. That's some amazing battery life right there. Also, whenever I've had questions or issues about the mapping features or anything else, the customer support team has been awesome. They're quick to respond and super helpful. So yeah, if you're a fishing enthusiast like me, I definitely recommend checking out this sonar system. It's a game-changer, for real.
Quick device replacement
Deeper really came through for me when I needed a quick device replacement. I was so impressed with how smoothly they sorted everything out and got me a new device in time for my trip to France. The staff was super friendly and helpful, which made the whole thing a breeze. I'll definitely be telling all my fishing pals about Deeper's speedy and dependable service.
Fishing gizmo
The other day, I had a question aboot this big rubber thing on my fishing stuff 'cause it was kinda coming off a bit. I sent a message and these guys got back to me super quickly - like, within 6 hours! They even sent me a photo to show me how to fix it. The service was so nice and friendly, it made me feel like they really cared about me and my fishing gear. Plus, the product itself is totally awesome and makes fishing way cooler.
Battery replacement service
I jut reached out to the company about my battery dying really fast. I sent them an email and got a quick reply within a few hours. I asked for a new battery, and Deeper picked up, fixed, and brought back my device in just a couple of weeks, even during the crazy Christmas - New Year time. They kept me in the loop the whole time and the service was amazing. I totally recommend their services to anyone who needs help.
Excellent after-sales service
The customer service at this place is amazing. They get back to you right away and really know their stuff, making sure each person gets the help they need. I definitely suggest checking them out for help.
Versatile product
The product I got from this store was super versatile. When I started using it, I had some questions, but the staff there were so helpful and knew their stuff. They answered all my questions and helped me make the most of my purchase. I was really impressed with their customer service and how they went out of their way to help me.
Warranty repair service
I had a problem with one of my appliances, so I contacted customer support for help. They got back to me right away and said they'd check my appliance for free since it was still under warranty. They gave me all the forms I needed to ship it through UPS and kept me updated the whole time. I got my fixed appliance back in just two weeks. It was an easy and stress-free process.
Smartphone holder for selfie stick
I needed a little holder for my phone to stick onto my selfie stick that I use with my action camera. The Deeper product worked great for me. It's small enough to fit in my camera bag without any issues, so it's super easy to bring along wherever I go. The holder is really strong and keeps my phone safe and sound while I'm out filming videos. I was really happy with the quality of the product and the help I got from the company.
Bank fishing device
This device has really changed the game for me when I go fishing at the bank. Being able to cast it out is so handy, I even use it when I'm out fishing on my kayak. It's easy to use and has made my fishing trips a lot better. Plus, the customer service from this company is amazing. They have useful videos, respond quickly to emails, and offer live chat support. I'm really impressed with both the product and the company. I definitely recommend it.
Sonar ball
The sonar ball is really cool, it works great and the mapping features are awesome. It helps me find all the fish when I go fishing with my dad. The customer service was really nice and helpful, they answered all my questions about the sonar ball. I love my Deeper Pro +2, it's a super cool gadget to have.
Quick response and easy solution
I had a little problem with my purchase, but the customer service team was super quick to help and gave me all the info I needed right away. Sorting out the collection details was a breeze too. Overall, my customer service experience was awesome and I'll definitely contact them again if I need to.
Sonar charging issue
I recently had to call customer service because I was having trouble charging my sonar. Turns out, I hadn't closed the two pieces together properly, and it caused some water damage to the important electronic bits. But, the customer service folks were super quick to help out and figure out the problem. They didn't waste any time and offered to send me a refurbished replacement for a good deal. The new one came in the mail really fast, and I'm so pleased with how it all turned out. I'm really thankful for the top-notch customer service I got from this company.
My broken fish finder
My fish finder stopped charging after 2 years of use. I was thinking of cracking it open to check the battery, but I decided to reach out to customer service first. Even though it was out of warranty, they were able to help me get my fish finder fixed up no problem. I'm really happy I contacted them before trying to fix it on my own. The customer service team really believes in their product and is ready to help customers, and that means a lot to me.
Premium membership not accessing bathymatic maps
Even though I had a fancy membership, I couldn't check out the bathymatic maps like everyone else could. So, I got frustrated and decided to contact support for some help. To my surprise, they got back to me super quick and gave me a fix that solved the problem right away. I was pretty impressed by how fast and pro they were.
Echolato service purchase
The service from the folks at this place was really top-notch. Right from the start when I got in touch with them, they were super friendly and helpful. They were on time and gave me lots of info about the echolato service I got. I thought the price was really fair, especially with all the guarantees they offered. All in all, I'm really happy with the service I got from this place.
About Deeper
Deeper is a technology company known for developing and manufacturing smart electronic devices for outdoor activities, including fishing, scouting, and camping. Established in Lithuania in 2012, Deeper's most renowned products are its castable wireless fish finders, which are designed to enhance the experience of anglers by providing valuable information about fish location, depth, water temperature, and underwater structure. These portable devices communicate with smartphones or tablets via Bluetooth, allowing users to gain insights into the underwater environment and improve their fishing efficiency. Over the years, Deeper has expanded its product line to include various models of fish finders suited to different fishing needs and environments, and it has received numerous awards for innovation in design and technology within the outdoor and fishing industries.
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Categories Deeper
Online shopping | Electronics & Hardware | Sport & Outdoor
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Seite online seit: March 31, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Premium membership not accessi
Even though I had a fancy membership, I couldn't check out the bathymatic maps like everyone else could. So, I got frustrated and decided to contact support for some help. ... Read onBy: Herman