Daily High Club - Reviews and experiences

I just bought something from this company for the first time, and let me tell you, I was super impressed with how well they looked after me. Even though I saw some bad reviews, I thought their customer service rocked. I had some questions about shipping, and they got back to me right away with all the details I needed. When my order got here in only 4 days, I saw that a couple small items were missing. But when I called them up, they sent out replacements right away, and they showed up the very next day.

So I ordered a bong, rolling papers, and filters from this place. They told me it would arrive by a certain date, but it ended up being way late. When it finally got here, they sent me the wrong thing! Can you believe that? Like, come on, how do you mess that up? I was really not happy. But then this guy Peter emailed me and sorted it all out. He didn't make it a big hassle, which was nice. Because of Peter, I'm bumping up my rating to 4 stars!

I've been a customer of this company for a while, and I gotta say, they have some really amazing products. I had a little hiccup with my delivery recently, but the customer service team was super quick to respond and fixed the problem right away. I've also noticed that my orders are showing up quicker each month, which is a big improvement in their service, eh?

My recent purchase arrived broken and I've been trying to get a hold of customer service for three weeks now with no luck. It's super frustrating to not even get a simple response about the issue. I've been a loyal customer for a few years, so I was hoping for better treatment. The lack of help after the sale is really disappointing and has made me lose trust in them.