ColourPop

ColourPop - Reviews and experiences

Average rating
8.8 /10
Based on 22 reviews
Oct 2023-Apr 2024
Star distribution
511x
46x
34x
21x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Mystery box disappointment

Service

I bought a couple mystery boxes from this company, hoping to get a mix of stuff to test out. Turns out, both boxes had the exact same things inside, which really let me down. I reached out to customer service to talk about it, but it didn't go well. The person I talked to wasn't helpful at all and didn't offer any fixes or make up for the double items. All in all, I was pretty upset and let down by the whole shopping ordeal.

Recent makeup order

Service

Eh, ya know, my first makeup order got lost in the mail or something, but the folks at customer service were real nice and sent me another one right away! The second package came super quick and all my makeup was in perfect shape. Mistakes happen, but they dealt with it really well and I really appreciate that. The makeup itself is top-notch, like, really good quality and totally worth it. Thanks a lot for being awesome, makeup people!

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About ColourPop

ColourPop Cosmetics, known simply as ColourPop, is a United States-based company that specializes in producing a wide range of beauty products, including makeup and skincare items. Founded in 2014 by siblings Laura and John Nelson, the company quickly gained popularity due to its direct-to-consumer model, offering high-quality products at affordable prices. The brand is also renowned for its frequent collaborations with influencers and celebrities, as well as its commitment to cruelty-free manufacturing processes. ColourPop markets its products through social media and its online platform, appealing to a diverse, global audience seeking quality and innovation in their beauty choices.

Contact Information

🌐 colourpop.com

Last update: November 29, 2024

Website (Partner link)

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