Clearly - Reviews and experiences
Oct 2023-May 2024
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Reviews (26)
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eyeglasses
eyeglasses
CommunicationMy recent experience with the customer service at this eyewear company was pretty good overall. They have a great selection of products and the glasses I got were of good quality. Though, I did run into a small problem with the live chat on their site. Anne was nice and helpful, but the automatic messages during the chat were a bit too wordy and could be shorter. I'm thankful for the help I got, but it would have been better if the communication was more straight to the point.
Glasses purchase
Glasses purchase
CommunicationThe glasses I bought were awesome, exactly what I wanted. But I was kinda let down because I didn't get an email with the insurance invoice. Plus, when I tried to view the receipt online, the button wasn't working so I had to call Customer Service. They were really nice though, and quickly fixed everything up.
About Clearly
Clearly is a Canadian online retailer specializing in contact lenses, eyeglasses, and sunglasses. Founded in 2000 by Roger Hardy with the initial name of Coastal Contacts, the company quickly expanded its operations beyond Canada to serve customers around the globe. Clearly stands out for its commitment to providing affordable eyewear solutions, leveraging the online platform to reduce costs associated with traditional brick-and-mortar stores. The company also emphasizes a fast and efficient service, offering features such as next-day shipping for certain products. Over the years, Clearly has positioned itself as a leading online optical store in Canada, continuously focusing on innovation and customer service to meet the diverse needs of its customers.
Categories Clearly
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Last update: November 29, 2024
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