CHROMEBURNER - Reviews and experiences

I ordered the wrong size by mistake and wanted to ask about how they handle shipping and returns. I sent them an email and got help right away. I've been buying from them for a long time now, and every time it's been great. I got the right size item quickly, even though it was sent to the USA.

So, I read this review by Alison Lane and I had the same issue with the size chart for the Dainese jackets! Like, why don't they provide different size charts on the order page, you know? Anyway, I ended up ordering the jacket and it was way too big, so I had to return it. But here's the kicker, I had to pay for the return shipping all the way to Germany because that's where it was shipped from! When I contacted the German sister company, they were actually really nice and allowed me to return it to Germany instead. But the folks at Chromeburner in the Netherlands were so rude, insisting that I send it back to them. Like, seriously, it came from Germany, why would I send it back to the Netherlands? I ended up waiting forever for my refund through PayPal, but thankfully PayPal recognized that it was Chromeburner's mistake and refunded me. So, big thanks to PayPal and biker-outfit Germany, they were super helpful. But Chromeburner Netherlands, not cool at all. They were so mean and I won't be buying from them again or recommending them to anyone. Ugh, so rude.

Yeah, so I got these awesome riding boots, but they ended up being too small, eh? So I had to exchange them for a bigger size. It was super easy and didn't stress me out at all. I sent the boots back from down under, and the new ones arrived real fast, eh?